upgrades
in which county of WA do we offer platinum?
Wahkiakum
To who do we assign the rejection letters?
Tamara Richey
timeframe to prepare and ship out divorce paperwork (regular)
3- 5 business days
In which state can we not offer platinum if the spouse is in jail?
Viriginia
residency requirements
To who do we assign accounts to be deleted?
Irene Portyanko
how much is the maximum AHT you are allowed to have?
9 minutes
platinum - 74.75USD
To who do we assign errors with the website?
Elena T.
How much time does the customer have max to ask for a refund of the platinum service?
1 year
can we offer platinum service if the spouse is living in the Virgen Islands?
YES
To who do we assign issue with the parenting class product?
Emmalisa ( parenting class)
Which time frame we provide to the customer to receive a call back from the supervisor?
2 - 3 business days
Give another word for divorce in California
Dissolution
To who do we assign refund for prenup agreements?
For how many days is the subscription of the parenting class valid?
30 days (We can ask for 30 days more as a courtesy)