Consumer Rights
Types of Contracts
Consumer Protections
Financial Institutions
Financial Crimes
100

Nutrition Labels are an example of which consumer right?

Right to information

100

When would a contract NOT be valid?

If the activity is illegal

100

 _____ is the most important piece of information we need to protect?

Social Security Number

100

Coach Riley has a bachelor's degree in business and is interested in home repairs and likes to watch house hunters. What financial customer service job would be best suited for him. 

Realtor/Real Estate Broker

100

What is it called when we place money we make illegally into a bank?

Money Laundering

200

Asking for a refund is which consumer right?

Right to be heard

200

What type of contract is written and signed?

Expressed

200

______ is used to replace or repair defective items you purchased.

Warranty

200

What is the major difference between a credit unions and commercial banks?

Credit Unions are owned by the members

200

If someone opens 3 credit cards in your name yet you never applied for a credit card, what financial crime are you a victim of?

Identity Theft

300

Selling a swiss army knife to a toddler would be a violation of which consumer right?

Right to Safety

300

Ordering food at a restaurant is considered which type of contract?

Implied

300

How are consumer protection agencies funded?

Taxpayer Dollars 

300

How do mortgage loan companies make their money?

Interest on loans

300

Who do we report Identity theft to?

Fraud dept. and the authorities. 

400
What is purchase satisfaction?

Buying something and being pleased with the product.

400

This contract involves one person agreeing to be paid for a service?

Unilateral 

400

What act or law protects us from debt collectors calling us multiple times or at specific times of the day?

Fair Debt Collections and Practices Act

400

What are the education requirements in order to become a financial advisor?

Bachelor's degree in finance and pass the series 7 exam. 

400

What agency requires at least $250,000 to be insured in savings accounts?

FDIC

500

What should we do before filing a customer complaint?

Collect Documentation
500

This contract would be two parties agree on the exchange of services and or products?

Bilateral 

500
The FDA  (food and drug administration) are responsible for what?

Product Safety

500

Are debt collectors allowed to contact your place of employment to collect a debt?

Yes

500

In 2008 the banks were running out of money because of defaulted loans. What did the government do in response?

Bailout

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