The study of understanding and improving the behavior of people within their organizations.
What is Organizational Behavior?
A theory that says behavior is determined by its consequences through reinforcement.
What is Organizational Behavior Modification?
A leadership style that inspires followers to go beyond their own self-interests.
What is transformational leadership?
A system of shared meaning that distinguishes one organization from another.
What is Organizational Culture?
The three levels of analysis in organizational behavior.
What are individual, group, and organizational levels?
A theory that says motivation depends on expectancy, instrumentality, and valence.
What is Expectancy Theory?
A model that says leadership effectiveness depends on the fit between style and situation.
What is the Contingency Model?
The three levels of culture: visible symbols, stated values, and underlying beliefs.
What are Artifacts, Espoused Values, and Basic Assumptions?
An approach that bases decisions and practices on research and data rather than intuition.
What is evidence-based management?
In the Two-Factor Theory, these factors lead to satisfaction and motivation when present.
What are Motivators?
Power that comes from having specialized skills or knowledge.
What is Expert Power?
The change process that involves unfreezing, changing, and refreezing.
What is the Three-Step Change Model?
The two primary outcomes studied in organizational behavior.
What are performance and satisfaction?
The intensity, direction, and persistence of effort toward a goal.
What is Motivation?
The four components of transformational leadership
What are idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration?
A culture that supports innovation, creativity, and risk-taking.
What is an Adaptive Culture?
Managers who use systematic study and data to improve effectiveness.
Who are effective managers?
A positive psychological resource that includes hope, efficacy, resilience, and optimism.
What is Psychological Capital?
Leadership that focuses on exchanges or transactions between leader and follower.
What is Transactional Leadership?
Successful organizational change requires attention to both structure and this human element.
What is the People or Behavioral Dimension?