Chapter 4
Chapter 8
Chapter 10
Chapter 12
Chapter 14
100
  • Fundamental beliefs that an individual believes to be important
  • What is Values
100
  • Intensity, Direction and Persistence
  • What are the 3 key elements of motivation?
100
  • Process that begins when one party perceives that another party has negatively affected something that the first party cares about
  • What is conflict
100
  • The ability of one person in an organization to influence other people
  • What is power
100
  • A set of key values, assumptions, understandings and norms
  • What is culture
200
  • An evaluation either positive or negative about people, events, or things
  • What is Attitude
200
  • The internal satisfaction a person receives in the process of performing a particular action
  • What is an intrinsic reward
200
  • Individual behavior is driven by a desire to be accepted by others and avoid controversy or conflict
  • What is forming
200
  • The effect a person’s actions have on the attitudes, values, beliefs, or actions of others
  • What is influence
200
  • Culture that can be seen on the surface level
  • What is visible culture
300
  • How a person perceives, processes, interprets and uses information
  • What is Cognitive Style
300
  • Satisfaction received from another person, typically a supervisor or boss
  • What is an extrinsic reward
300
  • Conflict that supports the goals of the group and improves performance, usually positive
  • What is functional conflict
300
  • This type of power comes from an appointed/elected power
  • What is legitimate power
300
  • Deeper values and shared understandings held by organizational members
  • What is invisible culture
400
  • Attitudes, motives, and interests are all factors
  • What is factors in the perceiver
400
  • Proposed that employees are motivated when their perceived inputs equal outputs
  • What is equity theory
400
  • Conflict that hinders group performance, usually negative
  • What is dysfunctional conflict
400
  • This type of power holds the ability to punish or withhold rewards
  • What is coercive power
400
  • Degree of agreement among employees about the importance of specific values and ways of doing things
  • What is culture strength
500
  • The collection of attitudes we have about ourselves
  • What is Self-Concept
500
  • The need for strong personal relationships
  • What is the need for affiliation
500
  • Individuals in the team can only remain nice to each other for so long, important issues start to be addressed
  • What is storming
500
  • Power comes from skill, expertise, or knowledge
  • What is expert power
500
  • Difference between desired and actual values and behaviors
  • What is culture gap
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