Departmentalization
Corporate culture
Chain of command
Ethical culture
Organizing misc.
100

How is geography organized

They are organized by where you work

100

What is culture

A custom or practice used in a specific group or nation

100

What is chain of command

Structure of a company going from highest level->lowest level

(aka line of authority)

100

What is a conflict of interest

Employee has outside gain from doing something in the company

100

What step is the organizing process 

2nd

200

the three different kind of customers are

consumer, business, government

200

What is corporate culture

Describes how owners and think feel and act as a business 

200

Define the team structure

Two more or more people for a common goal, in a group everyone talks equally and the leader is a mediator.

200

What is business ethics

Rules for professional conduct and integrity in all areas 

200

What is customer service

Businesses providing services before, during, and after service

300

Product department is organized how

they focus on one specific product

think small business inside a company

300

What is employee perception

How the employee views the company or organization

300

What is the difference between narrow and wide span of control

A narrow span of control only has a few employees

(4-6 is the optimal number)

A wide span of control has a multitude of employees under their control

300

What is code of ethics

A document that dictates how business is conducted within the organization

est. a value system

300

What is stereotyping 

Generalizing about a group of people based off of one thing

400

Functional  department consist of which type of people

People with common tasks for their job

ex: marketing manager and product manager are both managers

400
What is social responsibility 

Behaving with sensitivity in social situations 

400

What is the span of control

The number of employees that report to a manager

400

What is proprietary information 

Information that should be kept a secret

400

What is a customer focused mindset

Customer satisfaction ALWAYS comes first 

500

What are the four terms of departmentalization 

functions, product, geography, customer

500

what is corporate social responsibility 

Actions taken by businesses to promote social good

(make the company look good)

500

Define line, line-and-staff, and matrix

Line: top to bottom from manager to employee 

Line-and-staff: same as line except there is a consultant that speaks to the ceo but have no power

Matrix: temporary ‘team’ that disappears when the project is done. Boss’s overlap

500

define ethics, integrity, and morals

Ethics: right and wrong behavior based on a group

Integrity: the honesty of a persons actions (doing the right thing when people aren’t looking

Morals: an individuals belief

500

What ids the difference between centralized and decentralized organization 

Centralized: ALL authority is in the senior management level 

decentralized: authority is given to middle and supervisory management.

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