Booking Objections
I'm too busy
I know you're busy, HOWEVER....
I don't have any money
Ok let's become a Hostess so you can earn it
Take a Mental BATH
I'm not like you...
I know you're not like me! I'm not looking for people like me. I'm looking for people like YOU!
Do you know how to set goals?
SMART : Specific, Measurable, Attainable, Realistic, Time
I don't know a lot of people
Are you on social media? .... do you know how to use Zoom?
No one buys from my social media posts.
Are you asking for the sale, ONE ON ONE, in private messenger or text?
What are you reading?
Readers are leaders!
I'm not the sales type
Well that's a good thing! Often "sales" backgrounds need to be retrained. We TEACH women how to love their skin.
What is your Mary Kay daily goal?
2 bookings a day + $50 sales + 1 sharing appointment .... Mental BATH
I don't wear makeup
That's ok! You're normal! 50% of women don't wear makeup. But do you wash your face? We're big on skin care...
You're at a party, what are your 3 closing questions?
1. How does your face feel?
2. What was your favorite product?
3. If money was no object, what would you like to go home with tonight?
What is bounce back ability & do you have it?
Coping Skills & Overcome Negativity
I'm too busy
If I could TEACH YOU HOW TO SPRINKLE Mary Kay into your busy life, would you be willing to learn?
Do you know the Seminar courts?
Court of Sales / Court of Sharing / Unit Court
I'm allergic to Mary Kay
May I ask when is the last time you tried it? .... and did your consultant schedule your follow up appointment.
What's a party board close?
# CLOSE ME #
Are you a team player?
Company / Area / Unit / Team goals
I don't have any money
Girl! How long do you not want to have $30?!?!
What are benchmark, short term & long term goals?
Benchmark = weekly / Short term = monthly / long term = quarterly or annually
I wear BRAND XYZ
That's awesome! That means you really value quality skin care....
What is an example of upselling?
It's "consultanting" with your client on her personal needs.
Are you ALL IN?
Committed, dedicated, loyal, shows up...
I don't know a lot of people
Are you on social media?
What are the steps to goal setting
Write it down / Share it / Put it in affirmations / Make a goal poster