Goals
The "S" in the SMART formula.
What is "Specific"?
The most effective style of communication.
What is assertive?
Mary and Sarah work at the same office at the hospital. They both want Christmas Day off but someone has to be on-call. Together, they decide to 'split' the day so each gets half a day at home with their family.
What is compromise?
"This is impossible, I cannot do this!!
What is turning it into a question in order to open up possibilities?
The ability to analyze our own surroundings and experiences objectively and question why things are the way they are.
What is critical thinking?
The "M" in the SMART formula.
What is "Measurable"?
Ashley doesn't feel her needs are important and keeps her opinions to herself.
What is Passive communication?
Elsye wants to go to a movie but her partner really wants to check out the new Mexican restaurant that just opened. Elsye decides to go to the restaurant.
What is an accomodator?
Changing your thought to something more positive.
What is Reframing?
I would like to lose 30 pounds as soon as possible.
What is NOT a SMART goal?
The "A" in the SMART goal formula.
What is "Attainable"?
Active listening is all about ...
What is making the person feel understood and creates a deeper connection with that person?
The most effective conflict management style to use all the time.
What is a problem-solver?
Adam was feeling overwhelmed with everything going on in his life. He asked himself what was one thing he could do to make things even a bit better.
What is scaling?
One thing you learned from the Chef Jeff video.
What is discovering your gift, our potential, the power of relationships?
The "R" in the SMART goal formula.
What is "Relevant"?
Three parts of an "I feel" statement".
What is an EMOTION, an ACTION and a REQUEST?
The conflict management style that can result in resentment, anger, and not feeling valued if used often.
What is an accommodator?
Learning how to be "present" in the here and now, without judgment.
What is mindfulness?
Name one internal barrier to reaching goals.
What are your negative thoughts?
The "T" in the SMART goal formula.
What is "Timely"?
This type of communication will promote an increase in self-esteem.
What is assertive?
The 5 conflict management styles.
What is avoider, compromiser, competitior, accomodator, and problem-solver?
List 5 things you have learned from this course that you will practice in your own life.
What is . . . ?
Name one cognitive distortion.
What is "all or nothing thinking", "magnification", "taking things personally"?