Reports
What is the ATE posting Report call that confirms calibration percentages and missed calibrations
Jenny Dudlak - Report is sent out weekly
What if I do not have the VOID option on the invoice anymore, what process do we follow?
Invoice Correction Process
What is our main ordering system?
PartsTrader
Overall Parts GP?
>33%
What does SDP3 stand for?
Strategic Development Project3
What report do we run daily to confirm the Parts Invoices have been posted to the correct Part Type
The "Purchase Report" in CCCONE
What five Part Types are not aloud to be posted to?
Glass
Other
Re-cored
Re-Chrome
OEM Partial
What is the recommended time request for parts quoting?
30+
Hardware Sales
$15-20 per RO
What is a ASAP?
Associate Service Advisor Program
What is the name of the report located in Power BI to view the status on an Invoice?
"Vendor Invoice Lookup" Report
What system do we recommend for invoice posting verification?
A buddy system
What is the goal for parts miss opportunity for CSAA?
Under $80.00
Aftermarket
45-48%
What is a SME?
Service Matter Expert
What reporting Tool can we use to check the performance of SAs and Parts Managers?
SA and PM Ranking Tool in Power BI
All invoices must be posted by when?
End of Day!
What tool is MANDATORY to use for the best parts price search before locking the estimate with USAA?
Source Parts
Pending Credits
$0.00
What does MCP mean?
Most Cost Effective Part
What report - program can be used to find GM performance ratings?
Clue "Champions Circle"
GM Dashboard
When posting RHO, what pay type to we post to?
COD
What two parts have the biggest miss opportunity with Farmers
Bumpers & Headlamps
OEM Parts
30-35%
What does EBIDA stand for?
Earnings Before Interest, Depreciation, and Amortization