Regurgitaition
Getting ________ on a session provides both the coaches learning and the clients growth.
feedback
As a coaching program ends, it may be time to _____, or _______.
Renew or refresh
T/F It is okay for a client to end their coaching program and restart at a later date, not at all or with a new purpose?
True
End all sessions/programs on a "Charged" note and give appreciation for the clients work
positive
The bored client!
add a variety of generative moment discussions. For example, ask client to describe what he/she really wants from this goal, offer a self assessment tool, explore other domains for change.
T/F Clients typically tell you without prompting, what they would like to be different in the coaching sessions?
false
Name two of four ways to end a coaching-program.
1) end and reflect with mutual agreement
2) renew
3) adjust frequency of visits
4) start a new program with same client
What are "Sustainable Mindset" and "Behavior Changes"?
Two tools gained from coaching that are imperative for future success.
Name some common challenges that all coaches face. For the point must name at least three.
unrealistic/overzealous, slow/low motivation, bored, not prioritizing their own needs, not wanting to do all the work, no follow-through with goals, discouraged client
The "I didn't Know it was going to be this much work" client
Normalize this for them (i.e. everyone experiences this), small steps, share your confidence in the process, assist clients with small action plans
How many sessions should you, as a coach get feedback from?
every one of them!
In the fall we Harvest and enjoy the fruits of a plants labors. In coaching we "Harvest" the clients _______ and ________.
Word Bank: cash, knowledge, observations, accomplishments, failures
accomplishments and knowledge
How can you stay in contact with your client even after the program has ended? (need to get at least two for the points)
Email, social media, birthday cards, phone call, survey's and evaluations
Like an anthropologist, at the end of sessions, coaches _________ what the client has learned and like a mirror the coach ______ it back to the client.
discover: mirror
Your clients changes seem more important to you, than to them
Share your observations here and express empathy, explore what could make their visions and goals more of a priority, share the value of taking small incremental steps
If coaching "Chemistry" is not present in the relationship, what can the coach do? (name one solution)
1- give client permission to end the relationship
and/or
2- help the client find another coach
What a client does when he/she is "seeing" their knowledge of self and behaviors?
Reflection
A happy client is your best source for _________!
referrals
remember the client you have is your best client
At the end of every session, coaches should do this to sync with their clients calendar?
schedule the next session
Client is not a 50% point of 3 month program goals at 6 weeks?
reassess goals
make sure goal is realistic
revisit the clients vision
"Phone a friend" call your coach mentor and brainstorm
How might clients feel more comfortable giving feedback? Name one way
survey or email
At the end of a coaching program, a coach may ask a client to fill-out a _____________ in order to _______________.
survey/questionairre
reflect on his/her coaching abilities.
Growth and development of coaching programs can be obtained by listening to a clients "mirrored" feedback
Reflections
This method of coaching is a way to celebrate the success and champion the client along their journey.
Coaching A - B
discover strengths (assessments)
build self efficacy
Weight the pro/cons of change with them
explore the road blocks
reconfirm and/or find new motivators.