What is AIDET?
Bedside Shift Report
Service Recovery
Purposeful Rounding
No Pass Zone
100

A

What is Acknowledge?

100

Used to greet patient/family. 

What is AIDET?

100

H

What is Hear?

100

Performed when you enter a room. 

What is Knock, Perform Hand Hygiene, and Introduce Yourself?

100

Never pass it by

What is a call light?

200

I

What is Introduce?

200

Updated by oncoming Care Partner

What is Patient Communication Board?

200

E

What is Empathize?

200

Purpose 

What is create a culture of compassionate, patient-centered care?

200

Wash/gel/foam hands as you are entering.

What is Hand Hygiene?

300

D

What is Duration?

300

When to perform. 

What is at Every Shift Change?

300

A

What is Apologize?

300

A way to reduce anxiety and build trust with patients and families. 

What is Explain When You or One of Your Team will Return?

300

Pick it up and throw it away

What is Clean & Care?

400

E

What is Explanation?

400

Where to position self during Bedside Shift Report? 

What is Stand on Either Side of the Patient at the Head of the Bed?

400

R

What is Respond?

400

Frequency of rounding 

What is every hour during daytime and every 2 hours during night hours?

400

"Hi", "Hello", "Good Morning"

What is Acknowledge Everyone?

500

T

What is Thank You?

500

Demonstrates Safety. 

What is Verify appropriate patient identifiers?

500

T

What is Thanks?

500

The 5 P's

What is Pain, Potty, Positioning, Personal Items/Placement?

500

Purpose 

What Ensures a friendly, clean environment and shows patients we are all here to care for them?

M
e
n
u