We reviewed the NACHA resend process for what type of customers?
Non-EE Pay Customers
Before resending a NACHA, what do you need to get from the customer in writting?
Authorization
This log should be checked as part of the NACHA resend process.
CL Logs
Where do you get the path for Naming Convention and UDES path?
Payroll Automation
When working on a nacha resend case what important information did Kimie suggest you obtain?
Hint: the three 'P's'
Percontrol, Pay group and Pay Date
Before opening the CL log directory, this helps you know which log directory to open.
The customers environment
On the Payroll Automation Summary page what should the status column state for the Nacha File?
Production
What report should the customer run to obtain the direct deposit total?
Detail Payroll Register
What is the correct CL log folder to check if NACHA was sent successfully?
Transmission Date/Date payroll was closed AND the date the nacha was resent.
How do you send a customer vendor file?
We don't! Case to customer interface team.
Where do you recreate a NACHA from history in the web?
Payroll Gateway > More Actions > Manage Direct Deposit Files
What path is used when resending a NACHA?
UDES
What Icon do you click on to send a UCN file?
The running man 
What boxes need to be checked in order for the customer and vendor to receive a copy of the Nacha file?
On the Payroll Automation Summary screen both boxes must be checked for:
File Transfer and File Delivery
Where do you retrieve the NACHA file from after recreating it?
File Transfers
Where do you verify the setup and if a 401k or HSA file is a UCN file?
Hint: What is the navigation path
Administration > Transfer Data > Interfaces
How do we know if a nacha file was successfully sent on UKG PRO's side?
If the transmission log ends in 0;0;
Payroll files can get stuck in the UDES folder from connection issues or missing UDES Rule. If it's stuck from a connection issues what can you try?
In the UDES folder, cut the file(ctrl x) & paste(ctrl v) the desktop of the back office. Wait 10 seconds. Cut and paste back into UDES folder.
Article 000165511
File types that are labelled UCN stand for?
Ultipro Carrier Network
What specific table and column did Brian give you to confirm Direct Deposit Amounts via the SQL Method?
Table = Payreg
Column = prgddamt
CL logs start with the date and time of transmission are followed by what?
Example: 2026-07-03 16:11:33; xxxx
sftp