_________ refers to the study of the nature and cause of disease.
Pathology
A nurse brings in a labeled sample for a Pap test. Which department do you direct them to?
Cytology
For a phlebotomist to draw a blood sample from a patient, the patient must:
receive privacy and give informed consent.
Regulations enforced by a committee of inspectors, Establishes and enforces safety standards for employees, Can issue fines if there are violations.
Occupational Safety and Health Administration (O S H A)
What quality assurance plan not only aims to meet minimum standards but also seeks to constantly improve performance?
continuous quality improvement (CQI)
The phlebotomist is mainly involved in which phase of sample testing?
pre-examination
While on shift, you receive a call from a provider asking about a urine culture. To which lab section do you transfer the call?
microbiology
When a patient refuses to have blood drawn, the phlebotomist should then?
contact the patient’s nurse or physician.
What regulatory agency sets standards of care to ensure quality and reliability of health care.
The Joint Commission
Reviewing and monitoring of outcomes to strive toward continuous improvement in performance is called.
Quality Improvement
The testing that is done at the patient's bedside is known as:
point of care testing.
The hematology departments look at which of the following?
cellular components of blood
Document stipulating the kind of life-prolonging medical care permitted for a patient.
advance directives
a nonprofit educational organization that issues publications that describe laboratory procedures, bench and reference methods, and evaluation protocols in all specialties of the laboratory.
Clinical Laboratory Standards Institute (CLSI)
Methods to monitor processes and confirm that processes are within the preestablished limits.
Quality Control
The most common source of laboratory error is:
patient identification/labeling.
Which laboratory position requires the most education?
pathologist
This bill was drafted in 2003 to show support of ethical treatment of patients and an understanding of a patient’s rights and responsibilities.
The Patient Care Partnership
What is an international agency for the accreditation and approval of educational programs for clinical laboratories and other health care professions.
The National Accrediting Agency for Clinical Laboratory Sciences (NAACLS)
Acceptable level of performance is called
threshold
Which term refers to a phlebotomist who, as part of the laboratory team, gets dispatched to hospital units to collect blood samples?
centralized phlebotomy
As a phlebotomist, which hospital department are you most often going to work closely with?
Nursing
The patient has the right to review the records pertaining to their medical care and to have the information explained or interpreted as necessary, except when
restricted by law.
Which organization inspects the laboratory and requires it to meet additional standards of performance by sending proficiency test samples to the laboratory throughout the year?
College of American Pathologists (CAP)
Is a management plan that ensures that the quality expected can be met.
Total quality management