Module 1
What are two of the learning objectives from module one?
Any two of: Understand the EOS – Entrepreneurial Operating System – approach, Alignment of our behaviors with our core values, and introduce the tools we will use to correlate our core values with our EOS – utilizing PCMB as the foundation for the strategies.
What are some of the Professional Consulting Mindset tools?
Can Read a wide variety of customers and adapt accordingly, understands our business and services, Asks clarifying questions and develop an understanding of what their customers need, builds rapport, follow through, challenge effectively, fully participate in all aspects of the process, and understand connections between team members.
What are two learning objectives from Module 3, Ownership Mindset?
Understand the meaning of ownership, building self-confidence: Understanding the impact of confidence in your professional life, learning to build it up, learn how to create strong, trusted relationships through enhancing relationship principles and Benefits of taking ownership.
What are two of the learning objectives from Module four, Leadership Mindset?
Identify personal leadership strengths through Maxwell pyramid and DISC review, Demonstrate leadership principles, The benefits of delegation and empowering others, the power of recognizing others, and execution and follow-up.
What are our core values?
PCMB Leadership, Ownership, Candor and problem-solving, Collaboration gets things done right, and Authenticity.
What are some characteristics of a D style person?
Direct, Decisive, Doer, Domineering, and Demanding
What does the 3 fingers pointing back at you concept mean?
For every one finger you point at someone else, there are three fingers pointing back at you. The three fingers pointing back saying What happened? Why did it happen? And how will we handle this?
What are the five levels of John Maxwell’s Leadership Pyramid?
1 Position people follow you because they have to, 2 Permission people follow you because they want to, 3 production people follow you because of what you have done for the organization, 4 people development people follow you because of what you have done for them, 5 Pinnacle people follow you because of who you are and what you represent
What are three of our core processes?
Any Three of: People Process, Business development process, Risk Management process, project management process, applied innovation process, and community engagement process.
What is roughly the statistical breakdown of the enterprise-wide DISC personality styles?
35% C, 41% D, 7% I, and 17% S
What should leadership do to develop an ownership environment?
Allow employees to give input and voice their opinions, Delegate in a way that clearly defines responsibility and decision-making power, set performance objectives for employees, and make sure employees understand the importance of their role in the company.
How can one demonstrate leadership?
Changing attitude and behaviors to begin with praise and honest appreciation for people, call attention to people’s mistakes in a respectful manner, engage people instead of giving dictatorial orders, and let the other person save face
How do intrinsic values get put into practice?
You start with your intrinsic values (Philosophy of values and ethics) then there needs to be corporate adoption (corporate integrity and establishing core values) then finally the values get put into practice with action and behavior.
What is the reason people hire us?
TO COMMUNICATE, we are the orchestrator who have connect the owners vision with the architect’s design, and delegate and work with sub-contractors and engineers to finish the job.
How does one increase self-confidence?
Recognize your strengths, eliminate negative “Self-talk”, and commit to success.
Why is empowering and growing others essential for leadership?
Ownership is empowering others while maintaining accountability for their results, The actions of your team reflect your leadership and recognition of empowerment are crucial to have a functioning team.
How is safety rooted in our core values?
Each of the different values refers to how people need to act as a member of this company and each of the different values are supposed to be taken personally by all employees. If everyone takes our values personally in everything they do, like PCMB leadership there could be a situation on a job site where someone forgets to attach the harness correctly but because a fellow worker understood that as a PCMB leader they are obligated to ensure safety of themselves and others on a job site, comes over and shows the confused worker how to correctly use the harness.
When does rapport occur?
When two or more people feel that they are in sync or on the same wavelength because they feel similar or relate well to each other.
What are the six steps to excellent client relationships?
Focus on exceptional, 2 maintain a positive attitude, 3 share knowledge, 4 be open, 5 exceed expectations, 6 demonstrate integrity by keeping commitments.
What does the TAPE recognition formula mean.
T-things, A-achievements, P-personal traits/characteristics, E-evidence