Basics
Communication
Legal & Quality
100

Another name for blood bank is

What is Immunohematology?

100

An example of a barrier to effective communication with a patient is

What is hearing impairment, emotional state, age of patient, or language barrier?

100

Drawing a patient's blood without permission can result in a charge of

What is assault and battery?

200

The other hospital department the laboratory would coordinate therapeutic drug monitoring is

What is Pharmacy?

200

An example of negative kinesics is

What is sighing, frowning, crossing arms, or eye rolling?

200

Two phlebotomists are discussing a patient's condition in an elevator, and they're overheard by the patient's daughter. This is an example of 

What is invasion of privacy or breech of confidentiality?

300

The term "phlebotomy" is derived from Greek words that literally mean 

What is vein incision?

300
An example of unprofessionalism is

What is chewing gum, strong odors, or inappropriate clothing?

300

The federal law that defines the responsibilities of medical laboratory personnel is 

What is CLIA (Clinical Laboratory Improvement Amendments)?
400

Patients who can get to the lab or doctor's office on their own are called 

What is Ambulatory?

400

The study of a person's concept and use of space is known as 

What is proxemics?

400

A national organization that sets standards for phlebotomy procedures is 

What is CLSI (Clinical and Laboratory Standards Institute)?

500

The following laboratory personnel that is referred to as a medical laboratory scientist is

What is a Medical technologist?

500

It is improper telephone protocol to do

What is hanging up first, giving results to unauthorized person, or failing to identify yourself?

500

An action that will compromise the quality of a specimen is

What is leaving in sun, partially filling a tube, using a wrong tube, improper labeling, or not mixing?

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