Error Prevention
Best Practices
System, Workflow Efficiencies
New Systems/Upgrades
100

For physicians that are working on a HOLIDAY, please ensure that an ____ hour block of time is entered, this will ensure HOLIDAY pay is downloaded into timesheet.

What is eight?

100

Entries in the Hotline log are listed in this order.

What is Chronological Order (new to old)?

100

After this, linked departments that never had a release date set had a pop up appear when filing template changes in Edit Template.

What is the KPHC Upgrade?

100

This new dashboard was implemented in January of this year to track QGENDA Schedule Publish tasks and KPHC schedule releases.

What is Provider Scheduling Tracker?

200

PSMD Schedulers need to enter a ______ for each month separately or the Schedule Release Tracker will show no schedules released for skipped months. 

What is Release Date?

200

For all permanent template change requests, the requestors should fill out and submit this.

What are the Template Change Request Forms

200

(TRUE/FALSE): All Day unavailable time overrides the unavailable time for specific times in Edit Template.

What is True

200

In February this introduced "Recommendations" and a new "Visit Mode" feature in Edit Template.

What is KPHC Upgrade?

300

Unavailable-Holiday entered by Cadence will _______ blocked time placed as NB.

What is override?

300

These will be updated starting Q1 for all departments.

What are the Department Info Sheets?

300

This template change process allowed RNs to work in multiple departments at one time.

What is RN Schedule Consolidation?

300

This word is typed on a PSMD Teams Channel Call Out Form ALERT to prevent others from working on the same call out.

What is "claimed" or "claim"?

400

(TRUE/FALSE): When the RN is unavailable in Memory Care, you may receive a message from Rondese Mathis to close specific slots on physician schedule, using the Unavailable Code- Schedule Adjustment or Admin.

What is False? (use UNAVAILABLE-Non Book)

400

These should be included in your Out of Office Auto Reply in Outlook.

What are team color for coverage and return date?

400

Per NOVA MAPMG leadership, NOVA Surgery Departments have approved consult erosion for patients being seen for this.

What is a second opinion

400

You had to check the QGENDA calendar to see schedule specifics because this function kept freezing.

What is the QGENDA Notes?

500

If someone goes out unexpectedly, then the team should be ensuring all Change Log tickets (NEW and ALL CLAIMED) are _______, to ensure schedule change is executed and fully completed.

What is completed?

500

You can find provider information, such as their location or job title, here.

What are search bars in Microsoft teams, Outlook and/or HR Connect Home Page?

500

In order to ensure the Teams Channel Notifications are being received, your Channel Notifications should be set to this. 

What is "Banner and feed"?

500

The color of open appointment slows that were reverting to an overbook status.

What is yellow and/or gold?

M
e
n
u