The Business
Loyalty
SOMO
Visual/Product
Community
100

Which 2 metrics create SOT?

Average Transaction and Conversion

100

What does NRCC stand for?

Navyist Rewards Credit Card

100

What does SOMO stand for?

Store Operating Model Optimization 

100

what is the name of the app we use for photo share?

My Store

100

Who are Don and Doris Fisher?

:):):)

200

Which Department had the highest contribution to the district sales in 2021

Womens knits 6.17 million 

They were -1.6% to LLY

200

How many points do they earn per dollar using card? How many when using rewards account?

5 points with card

1 point with navyist

200

What is the Shipment UPH goal?

What is the SFS UPH goal?

190

45

200

Name the 6 visual pillars

Key Item

Fixture Block

signs/marketing

standards

styling +display 

flex and fill

200

Which store logged the most volunteer hours in 2021

Dubois

300

What was the district total retail sales in 2021?

BONUS: how many dollars did district ship in SFS

54.4 million in sales

4.1 million in SFS

300

What are the 3 membership levels for rewards program?

Core, Enthusiast, Icon

300

What should be on each employees cart when executing first markdowns?

Who is responsible for updating 1st markdown signs?

Mobile, Zebra, Printer with strap, stickers, just marked toppers, sign holders

Product Ops

300

From JEAN BOSS

What is the formula for the perfect jeans in womens?

leg shape + rise + size = perfect jeans

300

What are the 3 major annual community drives?

Boys and Girls Club-ONWARD- during back to school

Missing&exploited Children -Safety Fair

Adopt A Family

400

What are the 4 drivers of Satisfaction with Store Experience?

Checkout

Ease

Appearance 

Fitting Room

400

For the level up loyalty program what is the FIRST prize and last prize? AND how many cards for each?

10 cards- phone stand

500 cards- 1,000 cash

400

Who is our Regional SOMO leader?

Steph Dupont

400

how many sizes of mens jeans do we carry

56 

400

How many participants did Pittsburgh have in 2021 and which brand goal would community relate to?

215 total 

Employer of Choice

500

What is 2022 FIP comprised of? What is the qualifier?

Credit 20%

Medallia 20%

Navyist 10%

4 wall sales to budget 50% 


Qualifier : 

89% bopis

85% SFS

500

What was Pittsburgh year end conversion and where did that rank to goal in the brand?

2.4% #4 

500

According to POWER BI, which store had the highest Q4 SFS UPH

How many stores hit 190 UPH Shipment in Q4?

South Hills 47 UPH

0 stores hit 190

500

Bodequality 

What is Bodsplaining ? Give an example and how to rephrase 

Using loaded language 

" Secret slim" instead use secret smooth

500

How many hours did Pittsburgh volunteer last year/ what % to comp/ and what rank in Northeast?

2604

+207%

#1

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