CIP Ver and CIP Except
What does CIP exception mean?
Need to verify the address and most likely reapply, they can provide proof of addy and TL/TC can get app through
Can a primary owner call to confirm a JO app?
NO
U.S. Based Identification is required for Socure
True
DO7003
How to send Notary form to applicant
What does CIP Verification mean?
Matching 3 of 4 and requesting docs if not verified
To confirm a JO app we need to verify: name, dob, mmn and ...
FULL SSN
If we see a deceased flag in innovis, we need to decline application.
False. we need to request documentation.
DO6994
Negative List/FPF Reason Code
Dedupe app call
transfer to acq
CIP Match - BLACK TEXT
Request Docs
Who works paper JO applications
Back Office
If the information in innovis is black for the PII, we pass the CIP VERIFICATION fallout of the application.
False. We would need to request documentation because black font color means the information cannot be used for verification
DO6995
Card Fraud Reason Code
If a CC says revoked, can we use it for verification?
No
CIP MATCH - GREEN TEXT
Clear CIP referral
Where to send an Add a JO Owner Authorization Form
ebanksme@discover.com
We use the custodians information to authenticate an application and clear referrals
Fraud Medium means the AH can do what?
Reapply or submit SSA 89 and copy of SSC
If an applicant fails first level, we decline the app and what would next steps be?
Decline application and send to FO for HSU information to do new application or paper application
CIP Exception with no PO Box but the address is correct
request address verification docs and send to TL/TC to clear once they are submitted
Where are the steps to find a JO application?
Find the CIF (locate by social)
If not found, need JO form
If found – move to almanac – work tab – insert CIF – application pulls
- If no application found, is it locked?
yes – get TL TC to unlock
no – Get to acquisitions for paper application information.
Lexis Nexis ID Only
Match 3 out of 4: Name, SSN, DOB, or Address
When the applicant passes first level and wants to reapply, what do we do with the application?
Notate then decline.