Waffles
What sauce(s) do we use to top drizzle the House?
None. We do not top drizzle the House.
After greeting the customer at the register, what do you say next?
“Is this your first time in?” / “Have you been in before?”
What does FIFO stand for?
First in, First out.
What’s Brian’s favorite drink?
Mango lemonade
What is Gracie’s dogs name?
Winnie.
What is the proper way to hold a sauce bottle?
At an angle.
What do you say if someone orders Chicken & Waffles?
“Would you like to make that Nashville Hot?”
What do we clean the bathroom mirrors with?
Glass spray and paper towel. or MICROFIBER towel.
How many pumps of syrup go into our drinks?
3.
What are the 3 high schools our employees go to?
Castle View, Douglas County, Colorado Early College.
How many tong fulls of cheese and bacon go on the American?
2 tong fulls of cheese and 1 tong full of bacon.
What should you ask if someone orders an Avalanche, American, or Waffle-Rito?
“Would you like to add a hash brown?”
What bin should absolutely be replaced every night?
The strawberry bin on the line.
How do you unclog the syrup bottles?
Stick a clean fork in them.
What does MK stand for?
Mary Kate or Mary Kathleen
Walk us through the steps to drop GF waffles?
Turn GF iron to 150, wash hands, roll GF dough ball in sugar (make sure to mix sugar into ball), flatten ball on iron, cook for 4 minutes, wash hands again, take them off.
How do you charge someone for extra ingredients that are already on the waffle?
Select the topping under the “all toppings” tap.
What should you do if the sauce won’t come out of bottle?
Unscrew cap, rinse it out, and clean out crusty sauce with knife.
When should you replace the coffee syrup bottles?
When they are 1/4 or less full.
What is Kayla’s favorite music?
EDM.
Run through the steps of how you would complete this order.
Avalanche, House, Southern Belle, Chicken& Waffle.
Drop the chicken, egg, and sausage. Prep Avalanche. Heat waffles for House and SB. Sauce and fruit House and SB. Heat Avalanche and waffle for Chicken. Finish Avalanche and Chicken. Whip House and SB.
Explain our type of waffles to a customer who has never been to Press Waffle before.
Key points
dough based, thicker and more filling than typical batter based, Belgian pearl sugar, sweet by design
Prioritize these tasks in order of importance.
Sticker cups, restock empty line, play tic tac toe with Carla, wipe tables, do dishes.
1 wipe tables 2 restock line 3 dishes 4 sticker cups 5 play tic tac toe with Carla
What are the steps to make a hot latte?
Put syrup at bottle of cup, pull espresso shot, mix syrup and espresso together, steam milk.
Who is Phyllis?
Jodi’s crazy MIL.