Email Etiquette
Reference/Letter of Recommendation?
Salutations
Face-to-Face
Who are you reaching out to?
100

Do you need information in the subject line of your email?

YES!!!!!

100

How many references/letter of recommendations should you have?

Depends on the situation

100

If the person you are reaching out to has a PhD or Doctorate Degree, how do you address them?

Dr. Smith unless told otherwise

100

Where is the best place to find your professors' office hours?

Syllabus 

100

If you are late turning in a late assignment, what do you do?

Email your professor

Ask for an extension 

Inform that you will be turning the assignment in late

Take the consequences 

200

What times are the most respectful when sending an email?

During Business Hour

200

How should you ask someone to be your reference or write you a letter of recommendation?

In-Person or through email

200

What are some examples of respectful closing remarks?

Best regards,

Sincerely,

All the best,

Regards,

Warm regards,

200

If your professor cannot speak to you face-to-face in that moment, what do you do?

- Send email

- Visit office hours

- Talk with TA if there is one

200

If you need a letter of recommendation/reference who do you reach out to?

- Professional staff on-campus

- Professors

- Supervisors (Lab & Work)

- Professional Co-workers

300

When should you send a follow-up email?

Provide at least 24 hours to respond unless within that 24 hours there is a holiday or weekend. 

300

What do you do if the person you request a letter of recommendation or reference from does not respond to your request?

- follow-up

- back-up

- go in-person

300

If you are unsure if the person you are reaching out to has a PhD/Doctorate Degree, how do you address them?

Dear Professor,

300

When would be the best time to try and talk to your professor face-to-face?

- Before class

- After class

- During Office Hours

- Schedule an appointment 

300

You are doing research for a paper, and you are struggling to find resources, who should you go to for help?

The Librarians

400

What is your final step before you send your email?

Proofread

400

What do you send the person writing you a letter of recommendation or reference after they agree to be one?

- Resume/CV

- Cover Letter/ Letter of Interest

- Unofficial Transcripts

- Any relevant information needed (i.e. Website, Description of the opportunity, how they submit the information or who to send it to, when is it due?) 

400

How should your language be when communicating with a professor or professional staff?

- middle ground between informal and formal

- concise/clear

- respectful

- direct 

400

You are running late to a meeting with your professor, what do you do?

- Email them

- If you have their office number you can call

COMMUNICATE!!!

400

You are struggling in class, who do you reach out to?

- BING|TRIO SSS 

- CARE Team

- Your Professor

- UCC

- Your courses TA if there is one

500

It is Friday at 4 PM and you are asking for feedback an assignment that you have already completed, how much time do you give your professor before you follow-up?

Follow-up Monday Afternoon

Do not expect professors to respond on the weekends and give them an appropriate amount of time to respond within Business Hours.

500

How much notice do you give when you are asking someone to be a reference or write you a letter of recommendation?

At least give three weeks

500

If you are going to use AI in your professional communication, how should you use it?

As a resource but not to replace your authentic self. 

500

You are working on a group project and another member of the group is not participating. You approach the professor to inform the professor of the situation. The professor responds that they will evaluate after the assignment has been submitted. You do not agree with their response, how do you respond?

Ask the professor for clarification

- How to approach the student?

- How will the final grade be determined? (Individual-based or Group-based)

- Ask if this is something we could further discuss after the grading is done?

500

If you don't know which resource to reach out, then who do reach out to?

DAILY DOUBLE!!!

Your BING|TRIO SSS Academic Counselor!!!

Daily Double Question: Each member on your team needs to name who their Academic Counselor

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