Delegation
Communication
Professional Attire
Mannerism
Miscellaneous
100

What is delegation?

The act of giving control, authority, a job, a duty, etc., to another person

100

What is communication?

Workplace communication is the exchange of information, ideas, and feedback among employees and management to ensure collaboration, productivity, and organizational success.

100

What is professional attire?

Professional attire refers to clothing that aligns with workplace dress codes, typically ranging from business professional to business casual. It generally emphasizes neat, modest, and coordinated outfits suitable for interviews, meetings, and office environments

100

What is mannerism?

a habitual gesture or way of speaking or behaving

100

Name three qualities a good team member should have

Communication, responsibility, delegation, etc. 

200

T/F when delegating you should hand out work that feels like busy work so that people have work to do

False

200

Why is it important to leave gossip out of work?

Leaving gossip out of the workplace is important because negative gossip erodes trust, morale, and productivity, while also harming reputations and relationships

200

T/F- you should wear professional attire when going into an interview to set a good example of yourself

True

200

Imagine you are giving a serious lecture to a group of people, what kind of hand gestures are appropriate for this setting?

Small, Simple, Engaging, but none that are or could be distracting

200

What is professionalism?

Professionalism in the workplace refers to demonstrating reliability, respect, integrity, and high‑quality behavior that aligns with organizational standards, helping build trust, productivity, and career growth.

300

Poor delegation often leads to this costly outcome

Missed deadlines

300

Give an example of active listening

Active listening involves fully engaging with the speaker, demonstrating understanding, and responding thoughtfully. Here’s a practical example of active listening in a conversation.

300

What are some examples for professional attire?

For men,(Suits, Blazers, button-down shirts, and close-toe dress shoes.) For Women,(Women may wear pantsuits, skirt suits, or dresses with moderate heels.)

300

Why is mannerism imporant?

Mannerisms is important because it reflects respect, kindness, and consideration, fostering positive relationships, effective communication, and personal confidence.

300

How can time management help in a workplace?

You can set times for work assignments so you have a designated time to do it and don't get of track.

400

Delegation is most effective when combined with this practice.

Clear communication

400

What should you do if you make a mistake on a task?

Make sure to be upfront about it and take accountability for it. 

400

Why is business casual the best attire to wear when you are unsure of the setting?

Because it is not too casual and not too formal, a very good happy medium

400

Does body language play a role in your impression and what should body language look like?

Body language does play a role in your impression because there is only so much a person can infer about you when you meet them, and one of the things that they will be looking at is your body language. You should be sitting up straight, look interested, and make eye contact.

400

What are some professional traits you should have? (List at least 3)

Adaptability, accountability, ethical behavior, leadership, problem solving, work ethic

500

When considering how best to leverage your team members, what 4 qualifications should you consider when delegating?

Their capabilities, development needs, motivators and availability

500

What is the best way to give feedback?

Constructive criticism and also complimenting something that they’ve done so it isn’t all negative

500

What is the difference between business attire and business casual?

Business attire can be defined as another way to either business formal or business professional, both of which require a suit to be worn, where business casual has a little more freedom)

500

Why is having proper mannerism an important quailty?

Using proper mannerisms can allow for better communication and a long lasting impact.

500

Emails should always include these two items

A greeting and a sign off

M
e
n
u