should always be neat, well fitting, clean, and wrinkle-free
A uniform
being able to identify with and understand another person’s feelings, situation, and motives
empathy
Some will be constructive and allow you to improve your work
acceptance of criticism
implies being willing to be held accountable for your actions
responsibility
Most health care facilities require personnel to wear name badges or photo identification tags (ID tags) when...
at all times
Truthfulness and integrity are important in any health care field
honesty
You must enjoy your work and display a positive attitude
enthusiasm
You must always use good judg- ment in what you say and do
Discretion
Strong odors caused by tobacco, perfumes, scented hair- sprays, and aftershave lotions
What should be avoided with personal hygiene?
You must be prompt in reporting to work, and you must maintain a good attendance record
dependability
, is the ability to begin or to follow through with a task
self motivation
involves a blending of many different personal qualities to meet the standards expected in a health care career
Professionalism
Nails should be kept
short, clean, and natural
You must be willing to learn and to adapt to changes
willingness to learn
Being tactful means having the ability to say or do the kindest or most fitting thing in a difficult situation
tact
Each member of a health care team will have different responsibilities, but each member must do his or her part to provide the patient with quality care
Team player
Fancy or extreme hairstyles, excessive hair accessories, and/or unnatural hair colors
should be avoided
be tolerant and understanding
patience
means that you are qualified and capable of performing a task
competence
is the exchange of information, thoughts, ideas, and feelings
Communication