Lencioni
What are the five effective characteristics of a team?
Trust, Conflict, Commitment, Accountability, and Results
What are you diagnosing in the SitLead model?
The development level of an employee on a specific task or goal.
What are the five parts of the Performance Management cycle?
Planning, Monitoring, Developing, Rating, and Rewarding
What are the three aspects of our communication?
Words, Tone, and Body Language
What are the five conflict styles?
Compromising, Competing, Avoiding, Accommodating, and Collaborating
What are the two aspects of commitment?
Buy-in and clarity
What percentage of your communication comes out through your tone of voice?
38%
When giving redirecting feedback what does the "C" stand for? And what you should share with an employee when you give the feedback.
Consequences. This should inform the employee about what will happen if the state behavior does not change.
What does "BIRA" stand for? (List what the "A" stands for in redirecting and reaffirming feedback.)
Behavior, Impact, Reaction, and Alternative/Affirmation