Displeasing Dispositions
When a part can be fully reworked to meet specified requirements, the disposition is called: ______
Repair
Which is the first step identified by this quality procedure?
Identification of nonconforming items
What does NC stand for?
Non-conformity
Is QP-830-201 an even or odd number of pages long?
Even!
Which teams/employees at NDI need to be able to identify and initiate a nonconformance?
All of them
When a part is not able to be reworked or repaired, and has not yet been sold to a customer, what is the most common disposition
Scrap
What two portions of the nonconformance process is the initiator responsible for?
Filling out the NCR record and making QA/Operations aware that it has been done
What does QA stand for?
Quality Assurance
When is a Material Review Board required?
When the initial meeting between QA and Operations fails to identify a path forward
Where in our office are nonconforming items stored?
Grey tote bin in front of Shannon's desk
When a part has been purchased by NDI from another company, but is found to be nonconforming, what is a common disposition
Return to vendor
Initial evaluation of the nonconforming items is determined by which two parties?
QA and Operations
What does MRB stand for?
Material Review Board
Name the two databases in which part nonconformances and process nonconformances are recorded respectively
Epicor, TLM
When a part nonconformance is discovered after the part has been shipped to a customer, which alternative NDI process must be followed
A part dispositioned as "Scrap" can also be kept for the following, instead of being thrown out
Research and development use
MRBs, in addition to choosing the disposition, can trigger a revisiting of what risk-evaluation tool?
FMEA
What does NCR stand for?
Non-conformity Record
If a accept-as-is disposition is chosen, which department (not at the MRB) needs to sign off on the decision
Regulatory Affairs
What is the functional difference between an NCR and an NCMR?
Nothing!
When a nonconforming part is sent back to vendor, but the vendor cannot themselves repair, rework, what is the common disposition
Credit/Replacement
In what timeline must an NCMR be closed/resolved
In a 'timely manner'
What does NCMR stand for?
Non-conforming Material Report
What is the difference between a nonconformance and a deviation
Nonconformance is an item not fulfilling a requirement. Deviation is a temporary change to a drawing or procedure to allow production to continue while improvements are made
What is one type of failed sensor calibration would trigger a nonconformance?
Novel failure mode, a failure which would indicate a larger product line problem, frequent recurring failures of known type, high cost nonconformity