SDRs
Who can receive an SDR?
What is any PACE employee?
What does NPA stand for?
What is National PACE Association?
Why do we complete monthly and annual benchmarking?
What is to allow for comparisons across PACE organizations, provide a standardized approach to performance measurement within PACE and demonstrate the value of care delivered by PACE organizations?
What does HOS-M stand for?
What is Health Outcomes Survey - Modified?
If a non-IDT member receives an SDR, who should they report this out to?
What is an IDT member or one-up supervisor if unsure?
What does KPI stand for?
What is Key Performance Indicator? These are quantifiable measures of performance that help elevate success.
What quality metric do we monitor for utilization?
What is hospital admits, hospital days, ED visits and specialist utilizations?
How can we assist participants who lose their survey?
What is by assisting them with reaching out to the survey vendor to complete it over the phone or requesting a replacement survey?
Where should oral notifications of approval or denial be documented?
What is within the SDR template that is uploaded into the ppt's chart by Q/C?
What does PMPM stand for?
What is Per Member Per Month?
What quality metric do we monitor for quality and safety?
What is number of falls, falls with injury, advanced care planning, diabetes control and poly pharmacy?
Can blank surveys be copied and distributed to participants?
What is no? Each survey has a corresponding tracking code for the vendor and therefore cannot be copied for other participants.
What is the timeframe for an SDR to be presented to a full IDT after being made?
What is 3 calendar days from the day the request is made?
What does PMPA stand for?
What is Per Member Per Annum?
What quality metric do we monitor for participant satisfaction?
What is participant satisfaction surveys and grievances?
Name a reason that the HOS-M survey is important?
What is one of the following:
What is the exception for SDRs to not have to be presented to a full IDT within 3 calendar days?
What is when an SDR has been auto-approved?
What does CQPIP stand for?
What is Coordinated Quality Performance Improvement Plan?
What quality metric do we monitor for immunizations?
What is influenza and pneumococcal vaccines?
How are we evaluated in the survey?
What is by honest participant feedback on how much assistance we are providing?