Easy
Dicker Data PO
Information to check when validating if PO is for Ingram Micro.
•To Field of the Email of the Customer.
•Distributor or Vendor information in the PO.
Cancellation
Cancellation requests from the Reseller.
1. Cancel the order/line/sku requested.
2. Spawn & Complete job to ISR/AM to confirm the cancellation with the reseller.
When you do Post Validation in your Order what are the things that you check in your SO.
1. Account #
2. PO#
3. Ship to Address
4. Material ( SKU/ VPN ) & Quantity
5. Special Instructions
6. Freight
7. ZIPD Block/Holds ( VDH, HAZA holds)
8. Incompletion Log
9. Order Confirmation email Address
10. RDD
What to do when you receive a PO with Ergotron materials and other vendors without Airfreight SKU.
Process the Order
Purchase Order with Ergotron SKU (PO mentioned to be Air Freighted although Air Freight SKU is not given in the PO )
1.Process the Order
2. Do not add Air Freight SKU, 4490418
3. Put Lines on CUHL
4. Complete & Spawn OE Complex> Vendor:Ergotron
1. Process the Order
2. No need to Spawn to OE Complex
Difference between Product Manager vs. Account Manager.
Product Manager: Pricing
Account Manager: Reseller Account