QB Enterprise
What shortcut opens the "Product Information Window" in QB Enterprise when the customer is using a Mac?
Ctrl + 1 (F2 on a PC)
How many Accountant seats come with QBO Simple Start?
2
A company is not required to withhold taxes for:
Independent Contractors
How much does the average bookkeeper charge hourly?
A. $200-$250
B. $300-$400
C. $250-$300
D. $400-$500
A. $200-$250 Hourly
A key element to a call opening is setting the ____ for how the call is going to go.
Agenda/Expectations
Which QBO product(s) allow for Class & Location Tracking?
QBO Plus & QBO Advanced
How much is the multi-state fee in Core and Premium Payroll?
$12 per state
During QB Live onboarding, expectations should be set that cleanup takes approx. ___ calendar days from receiving all docs.
30
For business discovery, it's important to understand a typical _____ in the business.
Day/Week
How many User Permissions are available in QB Enterprise?
Up to 115
How can you open a QBO report in Microsoft Excel?
Click the Export button on the top of any QuickBooks report.
Which 2 pieces of personal information do employers need to maintain in an employee's file?
Social Security Number & Birth Date
How long is a customer eligible for QB Live One Time Setup?
Within 60 days
When process questioning, you need to understand the current state and where the customer is ______ ___ ___.
Spending their time.
What are the 3 main sections in a Profit & Loss Statement?
Income, Costs of Good Sold, & Expenses
No Access, Full Access, Selective Access
What report shows all paychecks you've created, including a detailed breakdown of the amounts of all wages, taxes, and deductions.
Payroll Details
What percent of customers say that bookkeeping and taxes are the worst part of owning a small business?
A. 50%
B. 60%
C. 40%
D. 20%
C. 40%
For a strong recommendation, make sure it's value-based, customer focused, and ___ to ___.
end-to-end
You sent a QuickBooks report to Excel to make some changes. How do you import the changes back into the QuickBooks?
Asset Values & Average Costs are shown on this report:
Inventory Valuation Summary
A company completes Form _________ to summarize for the IRS, the amount of federal income tax. Social Security, and Medicare withheld from employee paychecks for the year
944
What are the 3 main bookkeeping tasks QB Live handles?
Reconciling, Categorizing, & Closing the books each month
What is perhaps the most crucial part of collecting customer's personal/sensitive information to remain in compliance?
Secure pause/pausing the recording