Code of Conduct
John is a quill customer that has ordered in the last 6 months. What type of account is he?
What is a Red Account?
This high note singer was once married to Nick Canon.
Who is Mariah Carey
I need to use this throughout my training to make sure I am on track.
What is Day 1-5 checklist!
I am the introduction of the Pitch
What is "Happy...(Say Intro of Pitch)"?
I am able to place orders using these 2 mediums
What is a phone order or customer's computer
What is a chicken!
these are 3 types of Jones effect
What is
Name dropping
Industry Jones
Community Jones
I am something that all businesses qualify for
What is QPG
I am unable to provide this to the customer
What is my phone number!
These Acronyms help me overcome Early Objections
What is AIR and 3 Ts (Explain what each letter means)
Sold garbage bags door to door to buy himself tennis shoes
Who is Marc Cuban!
technique used to collect information on my tablet
What is the Fab Five (explain it!)
The reason why you visit customers is to?
What is help them cut costs on things they are already purchasing
If invoicing an account, I am unable to discuss this with the customer.
What is customer's credit
I use this process in order to close an application.
What is SSRRSS? (Name all steps)
Who is Sarah Blakeley. going door to door
I use it to find out what type of DM I am talking to
What is the BOLT Theory (Explain it and which impulse factor to use for each)
The reasons why a lot of companies use QUILL
What is
1.warehouse based company, can be less expensive.
2.Fast free shipping... generally next day. 3.No minimum on orders...do not have to order in buk
The types of accounts you cannot sell to
What is
red account
less than 2 employees
staples adv account
Famous movie quote: "Nobody puts baby in a corner"
What is Dirty Dancing!
I am able to do that on my second day of bootcamp training
I use them to find the pain of the customer
What is Deeper Questions?
demand
1. How often do you have to replace that?
2. when was the last time you replaced that?
supply
3. how many backups do you currently have on hand?
4.If you see an amazing deal, how many would you purchase?