Unit 11 Patient Scheduling
The patient wasn't able to make his Thursday appointment so he / rescheduled/ date /it.
rescheduled
the act of granting official permission to do something
authorization
When you________________ a patient, it sends a message that you do not value what they say.
are very small organisms, some of which cause disease.
Bacteria
a hard substance that forms on the teeth
tartar
The patient asked for her root canal /date/ appointment/ to be in the afternoon.
appointment
the act of lending someone a lump sum of money that they are expected to regularly repay, with interest
financing
If you to a patient’s concerns, you can customize your examination.
The patient needed to pay more attention to dental_______.
hygiene
to accumulate
build up
The dentist only accepted emergency patients on the / weekend/notice.
weekend
the amount of money an insured person pays for medical services
co-payment
Try and maintain__________ with a patient to establish a connection.
accumulate
daily
Bacteria will______ in a person's mouth if he or she doesn't brush.
accumulate
a dental cleaning
prophylaxis
The receptionist offered the patient several possible appointment /evenings /times.
times
a quantity of money that you pay a professional person
fee
reassurance
explain
Patients like to know what is going on so be sure to___________ each step of a procedure.
explain
is a substance placed on a toothbrush and used to clean the teeth.
Toothpaste
You can take 400 points from a team if you answer correctly.
substance containing bacteria that forms on the teeth
plaque
Double points
The practice was open during usual /business hours/walk-ins /and also on Saturday mornings.
business hours
You can take points from a team if you answer correctly.
The quantity of money that you have to pay in exchange for receiving products or services
cost
reassurance
verbal
Often, scared patients just need some__________that the procedure will not hurt.
reassurance
Double points
is a type of simple carbohydrate that dissolves in water.
sugar
a substance that makes teeth shiny and smooth
prophylaxis paste