B
C
D
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1

Refers to different values, norms, and customs across cultures

Cultural Differences

1

Refers to different ways of making decisions

Different decision-making styles

1

What is the belief that one's own cultural or national background is somehow superior to others?

ETHNOCENTRISM

1

What is the term for the impact of time in communication, such as how long you take to reply to a conversation?

CHRONEMICS

2

Way of thinking and living, including attitudes, values, norms, and beliefs that are taught and reinforced by members of a group

Culture

2

Communication that ensures that the message is understood by the receiver as intended

Effective Communication

2

In what type of culture is communication direct, clear, and explicit?

LOW-CONTEXT CULTURE
2

What type of non-verbal communication considers the pitch, volume, and rate of a person's voice?

VOCALICS

3

Refers to different ways of speaking and expression across cultures

Different Communication Styles

3

Different ways knowledge and learning are viewed across cultures

Different approaches to knowing

3

What is the term for the discomfort or fear individuals feel when unsure how to act in a culturally unfamiliar setting?

HIGH ANXIETY

3

What are fixed and oversimplified ideas about a group of people called?

STEREOTYPES

4

Refers to different ways to handle disagreements across cultures

Different attitudes towards conflict

4

Type of communication whose meanings vary significantly across cultures

NonVerbal Communication

4

What non-verbal cue is often considered rude or aggressive in East Asian cultures, especially towards elders or superiors?

TOO MUCH EYE CONTACT

4

What does the term "proxemics" refer to?

PHYSICAL SPACE AND DISTANCE

5

Refers to different ways of getting work done across cultures

Different approaches to completing tasks

5

Refers to challenges that prevent effective communication

Barriers to Communication

5

What does the term "haptics" refer to?

THE SENSE OF TOUCH

5

What does a "low-touch" culture value?

PERSONAL SPACE

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