CALM
What does the C in CALM stand for and why is it important?
Center - to increase our effectiveness
What percentage of our message is conveyed via the words that we choose? (spoken words only)
7%
What is the number for the national suicide hotline?
988
Describe a situation in which a Code Blue would be used
Medical Emergency (including possible overdose)
How do you work the phone system in the event you need to call for assistance using the RCA paging system?
Click circle to wake phone up
Click paging
Click page
Leave phone receiver down
Call the code
What does the A in CALM stand for and why is it important?
Assess - It is important to assess the situation so that we respond with the correct approach.
At what stage of the escalation continuum should you try to debrief with the patient?
Recovery/Return to Baseline
At what age are men at the most risk for suicide?
75 and older
Describe a situation where a Code Purple may be used:
Missing patient/unable to locate patient
How do you administer an epi pen for someone who is having a severe allergic reaction?
Blue to the sky, orange to the thigh
Remove cap
Administer between the knee and thigh
Hold for 3 seconds
Run area for 10 seconds
What does the L in CALM stand for and why does it matter?
L - Lower your voice. This can help to de-escalate the patient and invites them to mirror our energy.
Some of the natural responses to fear include fight or flight. Name 2 more. (all start with the letter F)
Freezing, Fawning, Friending
What is the number 1 protective factor (something that reduces a person risk) when it comes to suicide?
Having a connection with at least one other human.
Describe a situation in which a Code Green might be used:
Weather Emergency (weather event prompting the need to shelter in place or evacuate)
Describe how to safely remove soiled gloves
Pinch outside of one glove
Peel it off inside out and place in the palm of the soiled glove
Slide fingers under the remaining glove
Peel second glove off
Dispose immediately
What does the M stand for in CALM and why does it matter?
Make safe/simple choices. Prioritize the health and safety of everyone.
How do you define paraverbal communication?
How you say, what you say.
Know
Why doesn't 'active shooter' have an associated color? How should you respond in an active shooter situation?
We don't want to waste time. Run (get everyone as far away as possible), Hide (if unable to run, seek cover/hide) , Fight (as a last resort, fight back)
What is the difference between heat exhaustion and stroke?
Heat stroke is a medical emergency. Altered mental state. Help is needed immediately.
HEAT STROKE: hot, red skin. Confused mental state, seizures, loss of consciousness
**Start cooling the person down as fast as you can.