Scheduling Savvy (AIR)
AIR’s Calendar raises this alert when two visits are booked for the same slot.
What is a conflicting‑appointment alert?
Daily notes, initial evaluations and discharges are all configured under this AIR module.
What are Chart Notes?
Before a visit, patients get texts that let them pay, confirm or cancel thanks to this Intake workflow.
What is the pre‑visit message workflow?
Eligibility maps each appointment to one of these categories such as “office visit” or “mental health.”
What are service types?
Standard professional claims are sent on this familiar 1500‑series form.
What is the CMS‑1500?
Need multiple weekly PT visits? Configure one of these “patterns” directly on the Calendar.
What is a recurring scheduling block?
To save time, a provider can “pull forward” past diagnoses and plans using this feature.
What is carry‑forward (of note content)?
Through the Patient Portal, users can review and perform these individualized exercise programs.
What are home exercise programs?
Automated pre‑visit texts that collect co‑pays are part of this RCM payment product.
What is SmartPay?
The Athelas team works these payer decisions within 21 days of posting.
What are denials?
When you click Reschedule, AIR instantly displays these open times you can move a visit into.
What are available appointment slots?
A finished note can be shared with outside clinicians via this trusty 1990s‑era technology.
What is faxing?
An upcoming Patient Profile enhancement will show every care touch‑point on this chronological view.
What is the patient activity timeline?
Insights can charge saved cards through this widely used payment platform.
What is Stripe?
RCM auto‑generates cover letters—using large‑language models—when filing these challenges.
What are appeals?
Coming soon: you’ll be able to launch this type of virtual visit straight from an AIR appointment.
What is a telehealth video appointment?
AIR’s documentation checks itself on the fly thanks to this AI‑powered compliance helper.
What is AI‑powered validation?
Intake forms like demographics and this insurance‑related form can write data straight back to AIR.
What is the insurance update form?
One limitation today: SmartPay still can’t write payments back into this upstream clinical system.
What is the EHR?
For Workers’ Comp claims you can attach this supporting packet along with the electronic submission.
What is medical documentation?
One Calendar feature not yet supported is coloring visits according to this appointment attribute.
What is status‑based color‑coding?
After a note is signed, clinicians still can’t attach this type of late‑change add‑on—yet.
What is an addendum?
A Portal gap today: patients cannot yet initiate these two‑way digital conversations.
What are patient‑initiated messages (or conversations)?
On the roadmap: clinics will accept payments at check‑in via these on‑site hardware stations.
What are physical kiosks?
When a claim bounces before payer acceptance, it lands in this Insights dashboard broken down by reason, category and owner.
What is the Submission Errors worklist (or dashboard)?