VI's
What is a Virtual Interview? (General, vague description)
1.) A conversation with a candidate to obtain useful and relevant information that helps aid in the successful future placement of that candidate
2.) A conversation to clarify the candidate's preferences for logistics of a position and to figure out their GSI
What does CEA stand for?
Candidate Engagement Activities
What is a lockdown?
A conversation with the candidate to go over the position details one final time, to ensure the candidate understands the position and its requirements. It is also a chance for the candidate to ask questions one last time pertaining to the logistics of the position (shift, pay, location)
What is a lead?
Information about a company that we don't currently have reqs at
(Can be at a former client as well)
Why are service touchpoints important?
To ensure the candidate is in the right placement long-term, and they are happy in the position
What are 4 things you can get out of a VI from a candidate?
1.) Commute Preference
2.) GSI, long-term career plan
3.) Pay preferences
4.) Shift preferences
5.) Type of work environment preferred
6.) Schedule restrictions
7.) Skills and work experience
What is the current weekly goal for CEAs? (Vi's, Texts)
15-25 + VI's and/or in person IOI's
- 100 People Reached
- 5+ Broadcasts
How many reqs do you go over in a lockdown?
ONE.
This conversation is to lock them down on a position before subbing them over to the AM/client. To verify they are committed and are on the same page with you as far as the position and next steps.
What are 3 pieces of information that makes a lead?
1.) Contact Name
2.) Contact Title (lead, supervisor, trainer, etc)
3.) Company Name
Why is performance feedback important?
Because we all know that "no news, is good news" is not always the case. We want to make sure the client is also satisfied with how the candidate is performing as well as how they are showing up ever day. (late, missing, sloppy, mean, smells, etc)
How long should a "good" VI take?
Any time frame over 5 minutes, and under 25-30 minutes (always a gray area)
ANSWERS UNDER 5 MIN OR OVER 30 MIN ARE WRONG, but will always hear out a good rationale
How long does a Job Posting stay Active for?
14 days/2 weeks
When and why should you do a lock down with a candidate?
Once the candidate has stated they are interested in a position (after screening has been completed)
Once the candidate is interested in a position, we do a lockdown to verify the interest, commitment and urgency of the candidate.
What do you do with the lead information once you have it?
Put it in Connected under the Leads tab
Send email to AM
Update on Jordan Tracker
one of these works!
What are the "standard" STP times when a candidate starts?
Day 1, Week 1, Month 1... so forth
Day 1, Week 1, Week 2, Month 1... so forth
first day/first week, are HUGE. one month is good too, they've had weeks to see if it is the right fit still/good time to address anything they have questions with. (paystubs, taxes, time off, etc)
Bottom Line, just service them! Sometimes we get busy and the timeframes are skewed, just don't be the recruiter that is known for not responding!!
Outside of the normal information (pay rate, shift, commute, schedule, skillsets, work experience) what are 3 OTHER pieces of information that we can obtain from a VI?
1.) Referrals
2.) References
3.) Leads
4.) Market Information (layoffs, hiring companies, bad places to work, etc)
5.) Networking connections
What are 3 things (minimum) that should always be done before submitting a candidate?
CrossChq/References
VI
Job Match (is this best option)
What are at least 3 things to cover in an interview prep?
1.) Job Description / Shift Times
2.) Past experience/Positions and reasons for leaving
3.) Appearance and first impression (dress, smile, hand shake, be early)
4.) Timing and being punctual
5.) Be Engaged/ask questions and keep pace
6.) Role Play Q&A
7.) No negativity
8.) Company Research
What is 40 x 5? (NO CALCULATORS)
200
if we have roughly 40 recruiters, and if in theory, we all got 5 g2's a day (25aweek/5days), that could be 200 lead potentials every day. Up to 1000 a week!
Obviously, not all the leads will be new leads, but there will be plenty of leads that will be!
What are 2 different ways you can perform a service touchpoint?
1.) Call them/Text them, be consistent in follow up
2.) Bring them lunch!
What is the overall purpose of a Virtual Interview?
(HINT: Don't overthink it)
To determine if the candidate is placeable and/or hirable in our current market
DO WE WANT TO WORK WITH THEM? WILL THEY REPRESENT US WELL? NOT EVERY VI MEANS AN IMMEDIATE PLACEMENT
What are 5 different sourcing methods for candidates?
1.) MatchPro
2.) Talent Search
3.) Referrals
4.) Postings
5.) Match to Candidate
*other answers can be accepted
What are the top 5 things to cover in a lockdown?
1.) Job Description
2.) Shift times and overtime requirements
3.) Pay
4.) Physicality requirements
5.) Commute
Why are leads important?
More Clients = More Reqs
More Reqs = More Starts
More Starts = More Money $$$$$$
What are 3 things you can/should get out of a service touchpoint?
1.) Are you enjoying the job?
2.) Referrals!!
3.) Client hiring/how's business?