Insurance
What policy number is utilized for Tricare patients?
What is the 11-digit Benefits number?
What are via Ipad, mobile device or Paper copy? If using paper, the PSR will need to manually update these answers on Volpara.
Sites that perform Cardiac Scorings
What are Bowie, Bethesda, Clinton, Crestwood, Frederick, Greenbelt, Rockville, Rockville Pike and Rosehill.
Who do you contact for PECOS alerts?
Who are YOUR PSRTL or ICM? You should email CRAPSRTL if your direct management is not available.
A patient wants to pay their copay with a money order. How would you process this payment?
What is post as a Cash payment in RIS, and secure the money order and cash receipt in your money bag?
True or False: CRA no longer utilizes the Employee Discount Forms and processes?
What is False? CRA does still utilize the Employee Discount Forms. All patients should be entered using Policy # RADNET. The form is not required to be sent to billing.
True or False: A patient with a history of Breast Cancer is not eligible for EBCD?
What is False? Patients with a history of Breast Cancer will not receive the Lifetime Risk Assessment but Saige-DX can still be performed.
Tech or PSR: Who scans the Portal Consent Form that prints for OB Sonos into RIS?
What is PSR? This is the consent and agreement for Snap It and should be saved as Patient General.
What are the requirements when taking a message for a Radiologist?
What is obtain a name and callback number, identify the reason for call, obtain a patient name/MRN or accession number?
True or False: A patient declining Snapit does not have to complete the Portal Agreement.
What is False? The patient still needs to indicate the reason for declining and the Portal agreement should be scanned under Patient General
What two Gov't insurances will always be secondary to Medicare?
What isTricare for Life and what is CHAMPVA?
What is the process for enrolling a Radnet Employee for EBCD?
What is update the billing method under the EBCD order to reflect 'Bill to insurance', Add carrier 8355 Employee Discount to managed policies.
What resource(s) can be used to identify which Radiologist performs what?
What is the Physician Clinical Capabilities Spreadsheet located under MIPPA folder or the CRA/ARS Scheduling Manual?
True or False: Patients with a Primary and Secondary insurance do not have to pay any OOP cost?
What is FALSE? All payments should be collected. Multi carrier rules should not be overridden unless you've manually verified coverage from the secondary payor.
When is an ACH form required?
What is when the check reader is not utilized? All checks should be destroyed after collection, we should not return the check to the patient.
True or false: For Medchex/Omni Healthcare patients, we must check the "insurance verified" box prior to arriving.
What is False? Checking the insurance verified box will prevent these patients from falling to the Medchex worklist.
True or false: EBCD and RISK Assessments are the same thing.
What is False? EBCD is only for the AI Software. Risk Assessments are complimentary for all Screening Mammograms
What CRA locations perform Dexa Vertebral Fracture Assessments?
What are Bethesda, Clinton, Frederick, Greenbelt, Leisure World, Medical Park, Olney, Rockville Pike and White Oak
When scheduling/rescheduling a patient what are two things that you must confirm that you have on file?
What is a mobile phone number and what is an email address?
A patient requesting a copy of their breast imaging from us would need to complete a Medical Records Release or a Mammo Release?
What is a Medical Records Release? The Mammo release is utilized for current patients requesting previous breast imaging from outside facilities for continuation of care.
True or False: CRA-IVT obtains authorizations for Cardiac Scorings?
What is False? Cardiac Scoring authorizations are the patient's responsibility. Patients must self-pay if no valid authorization ATOS.
What is the process for rescheduling a Mammogram with EBCD?
What is reschedule the exam selecting only the Mammogram procedure. Do not select the EBCD order. The EBCD order will automatically transfer to the new appointment time?
A patient requiring a Hoyer Lift can be scheduled at which site?
What are Rockville, Rosehill and Bowie?
True or False? An EMR Order sent over under the incorrect charge in RIS cannot be changed?
What is False? You may select the "X" on the EMR order line and update the charge. Do not cancel the exam, this will disrupt the EMR communication.
Name 3 things required for an MRI patient sedating
What are:
1. Consent Pre Anxiolysis Medication and Record
2. Instructions Post Anxiolysis Medication
3. Sedation Medication Discharge
4. A driver