Quality Assurance
Contract Codes
RS Programs
Populations Served
General Questions
100

When enrolling a client into Spanish WEG, what platforms must hold that client's enrollment information?

Refugee Management System (RMS), ClientTrack (CT), and SharePoint (client folder)

100

2170

Base Refugee Health Promotion
100

A program, designed to prevent isolation, build community, and equip women with the information or skills they need to thrive in their new lives. Women from Afghanistan, Spanish, and Arabic speaking nations are supported by the program. 

Women's Empowerment Program

100

A noncitizen who is granted asylum in the United States and is protected from being returned to their home country.

Asylee

100

What is the first thing that every staff member should do at the start of their day? 

Update Simple In/Out

200

What two fields are mandatory to fill out, for quality assurance purposes, when requesting a Lyft?

Internal Note and Contract Number

200

2184

Afghan Refugee Health Promotion

200

Program provides monthly cash payments for up to 12 months from the date you become eligible for assistance. This assistance is income-based (meaning you must fall within certain income limits to qualify) and employment-based (meaning you must agree to participate with our employment program to receive the assistance).  

Refugee Cash Assistance

200

Certain Cuban and _____ nationals who are neither refugees nor asylees may be eligible for ORR funded refugee assistance programs. Eligible individuals, as defined below, include parolees, asylum applicants, and others who have been placed into removal proceedings.  

Haitian Entrants

200

How much does it cost to run a volunteer background check?

$10

300

What two types of arrival status are can a client be labeled to be enrolled in an IMGH program?

R&P and Walk-In

300

2192

Social Adjustment Services
300

This program is a long-term intensive case management program that works with vulnerable clients such as elderly without family, those with disabilities chronic health conditions, unaccompanied minors, clients in LGBTQ, client facing mental health issues, victims of torture & or violence and much more

Preferred Communities - Intensive Case Management (PC ICM)

300

A person of mixed American and Asian descent. especially : one fathered by an American and especially an American serviceman in Asia.

Amerasian

300

What email do you use to submit a rental request for a client? 

PCRefer@imgh.org

400
Name 3 types of folders that could potentially included in a client's case file.

Eligibility, Intake, Legal, Case Note, Additional Documents, Applications

400

2134 

Reception and Placement
400

This program helps refugees and other ORR-eligible populations overcome barriers and quickly find jobs. The intent is for refugees to become financially independent in four to six months after arriving in the U.S. without accessing cash assistance programs.

Match Grant

400

(A) has no lawful immigration status in the United States; (B) has not attained 18 years of age; and (C) with respect to whom— (i) there is no parent or legal guardian in the United States; or (ii) no parent or legal guardian in the United States is available to provide care and physical custody.

Unaccompanied Refugee Minors

400

What 3 organizations currently fund all RS programs, not including donations? 

Texas Office for Refugees (TXOR), Episcopal Migration Ministries (EMM), U.S. Committee for Refugees and Immigrants (USCRI)

500

An Non-Spanish speaking R&P case worker is unable to assist their Cuban client and refers the client to traditional SAS, as the client is in need of connecting to a PCP. What are the next steps for the SAS team?

The SAS team rejects the referral to risk a duplication of services. R&P must assist the client for 90 days before referring the client to SAS.

500

2144 

Match Grant
500

This program helps connect clients with educational resources during the resettlement process. The program is designed to help clients complete fast-track certificate programs with eligible institutions. This program is a good fit for those looking to continue their education, continue working in their field, or those wanting to start something new.

Vocational Training

500

Clients are eligible for services through Special Immigrant Visa status from what two countries? 

Iraq and Afghanistan

500

What are 3 programs that EMM funds at IMGH? 

R&P, Match Grant, PC ICM/PC GAPS

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