2 states that require information on if Child Passenger Restraint System (CPRS) was in the vehicle at the time of loss.
What is California and Illinois?
“You have the right to select the repair facility of your choice for your vehicle repairs and only you can authorize repairs to your vehicle.”
What is ADSP?
The goal on the number of SUBs per week.
What is 4?
Rental COL
What is 501 COL?
Maximum amount of time State Farm will pay for Storage Fees
What is 7 Days?
Insured has rental coverage with a maximum of $900. This is the only rental coverage sold in this state
What is Virginia ?
SS/PE/Staff/Vendors Assist/Estimate Assist
What are inspection options?
Recovery process when both vehicles are State Farm Insured.
What is Double Width?
Which company would you like to use?
What is rental word track
The end date for storage allowed that State Farm Will cover
What is the Last Day Storage?
Vehicle #, JD Power Value, Damage Modifier and Mileage Modifier
What is Georgia DV Calculator ?
The process to submit additional Damages
What is Supplement process?
Team that handles OIC Sub Demands
Who is DSA?
Handlers can also call the ________ to facilitate transfer of rental to the local branch-
What is ERAC/HRAC SPOC?
The Acronym to remember with towing
What is L.O.C.K?
Location Other Color Keys
You will be satisfied with the fit, corrosion resistance qualities, and performance of those parts for as long as you own your vehicle. Or we'll see that the parts are repaired or replaced to your satisfaction
What is the State Farm Promise ?
Information that is mandatory before referring a claim to Sub
What is OIC Claim#?
Cash instead of rental to the claimant
What is LOU?
The Document that needs to be saved in the claim and information provided to the Tow Company.
What is the Towing and Storage Template (487)?
This State requires if the named insured 's vehicle is stolen and recovered its must be drug tested 1st before a repair shop will take your vehicle.
What is New Mexico ?
Participant Type, Select Participant’s State of Residency, Current Vehicle Location, indicate if the vehicle is drivable, Select Loss Type, indicate if any of the following apply: Antique/Exotic Vehicle. Other Vehicle Types, Customer requesting Cash Settlement
What is IOT?
Template used to send to sub when Payments are made after a claim is referred to sub
What is Template 152/Additional Subrogation?
Examples of additional fees include gas, security deposit, fuel deposit, tolls, collision damage waiver (CDW), and insurance
What are OOP rental expenses?
This step requires the customer and tow yard to be involved.
What is a 3 Way call?