Shared Services Spotlight
Team Wins
Did You Know?
Guess the Team
RC 101
100

This is the total number of team members in Shared Services.


*Price is Right rules*

What is 96 team members?

100

This team onboarded more than 500 anesthesia providers in early 2026.

What is Provider Enrollment?

100

This team member was born weighing less than a Costco 2-pack of Heinz ketchup.

Who is Brett Barazoto?

100

This team has over 211 years of combined experience in planning for new practices and services, department changes, and other care-delivery projects.

What is the New Programs & Integrations (NPI) team?

100

Before a denial reaches a biller, it may have started with one of these issues: authorization gaps, incomplete documentation, or this front-end process.

What is patient access/registration?

200

The newest Shared Services team member has been on the team for these many days (as of today).

What is 13 days?

Lindsey Englert (start date of 9/27)

200

This team supports approximately 550 unique physical locations.

What is Revenue Cycle Education?

200

This team member spent 10 years as the lead singer in a cover band.

Who is Brandon Rock?

200

Often working behind the scenes, this team connects stakeholders across multiple business areas.

What is the Revenue Cycle Liaison team?

200

This is the maximum amount than an insurer will pay for a service or procedure according to a patient's policy.

What is allowable charge or allowed amount?

300

DOUBLE THE POINTS (600)
You must get the acronym and the full name for all the points.

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Eighteen graduates of this development program completed 39 process-improvement experiments in 2026, generating 6.24 FTEs of redistributed labor capacity. 

What is DRIVE and Development of Revenue Cycle Internal Versatility and Education?

300

This Shared Services leader has traveled to 56 countries.

Who is Kristine Campbell?

300

This team has closed 4,943 ServiceNow tickets year to date.

What is Workforce Management?

300

This standard paper form is used by institutional providers like hospitals to submit medical claims to insurance companies.

What is the UB-04?

400

This team member has worked at Corewell Health the longest (42 years).

Who is Cynthia Pratt?

400

This team is known as the invisible front door of the Revenue Cycle.

What is Provider Enrollment?

400

This metric measures the average amount of time the organization’s net patient revenue remains outstanding before collection.

What is A/R days?

500

This many leaders are supported by the Revenue Cycle Education team.

What is 650?

500

The care is complete, but missing information is preventing the account from being billed and is labeled as this.

What is DNFB or Discharged Not Final Billed?

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