The Rtp Way
Delivery Mastery
Performance & KPIs
Tools of the Trade
Account Management
100

This value means putting employees, clients, and candidates first.

What is “Partners First”?

100

This checklist helps structure client intake calls.

What is the “Rtp Intake Call Checklist”?

100

Partners present this at quarterly meetings to show ownership.

What is the "LLC Plan"?

100

AI tool used to draft emails, resumes, and job descriptions.

What is “ChatGPT”?

100

These individuals are the main point of contact for clients.

Who are “Account Managers”?

200

This Latin word inspired the company name and means laughter.

What is "Risus"?

200

The two guiding philosophies of Delivery.

What are “Extreme Accountability and Communication”?

200

Weekly coaching sessions between a Partner and a Founder.

What are “WACC Calls”?

200

This tool ensures grammar and tone are polished.

What is “Grammarly”?

200

The philosophy that focuses on ownership, flexibility, and collaboration.

What is the “Account Management Philosophy”?

300

This core value means doing whatever it takes with urgency—no excuses.

What is "Extreme Accountability"?

300

This 8-step strategy is used to engage passive candidates.

What is the “Outreach Cadence”?

300

Recommended weekly submittals for Direct Labor roles.

What is “12 submittals per week”?

300

Job board mainly used for blue-collar recruiting.

What is “Indeed”?

300

This form is completed before the first client intake call.

What is the “Client Onboarding Form”?

400

One of the 3 pillars of the business focused on placing candidates.

What is "Delivery"?

400

This process confirms a candidate will accept the offer.

What is “Pre-Closing”?

400

These two meetings help align on growth and past performance.

What are “Career & Performance Conversations”?

400

Scheduling tool that saves time by letting candidates book directly.

What are “Calendly, Microsoft Bookings, and LinkedIn Calendar Scheduler”?

400

Building relationships outside of this department can uncover new needs.

What is “HR”?

500

These 3 career stages are supported by the RTP handbook.

What are Onboarding, Promotion, and Career Development?

500

The cadence that combines LinkedIn, ZoomInfo, and personalized follow-ups.

What is “Persistent Recruiting Outreach Cadence”?

500

Seven key attributes used in performance evaluations.

What are Passionate, Competitive, Resilient, Creative, Professional, Team Player, and Sense of Humor?

500

This ZoomInfo Chrome extension supports sourcing.

What is “ReachOut”?

500

This meeting aligns Sales and AM teams after a new deal.

What is a “Comprehensive Handoff Meeting”?

M
e
n
u