Mr. Postman
I'd like to opt out of receiving text message notices from you all.
OI4
I need to request a settlement/discount for a patient.
S77
Patient provided insurance info for verification.
(Status Code)
5IH
What do status codes 5DH & 5DM mean?
5DH: Patient is disputing the account
5DM: Patient returned their dispute letter
What F8 option do you select to lookup by guarantor #?
Client Reference 2
Here's my new phone number.
H56
The status code for a payment transfer.
5XC
I don't have my insurance card, I'll need to give you a call back.
H45
What does status code 5H3 mean?
Pending the discount be w/o
What is our agency code?
T755
We received mail return and cannot find an address.
SMR
I sent the payment in the mail today.
H67
IBR action code changes the status code.
False
If you apply action code H45, what will the status on the account change to?
5RI
If a patient needs a charity approval letter, who do we reschedule the account to?
H24 & MRT
What are the 2 differences between a temporary payment plan & regular payment plan?
1. Action code is S51 vs H99
2. Change the arranged amount
I don't want charity.
S20
What does status code 5WD mean?
Death certificate received
Which F9 function do you use to read the notes in archives?
VH: View History
We have a new address on a 5BP account and need to resend the final notice.
S57
What are the 3 steps when setting up a payment plan?
1. H99 the account
2. H36 the account
3. Note the IT
Send the 2nd and final notice.
S10
If a patient files for bankruptcy, what status does their account go on?
5BK
Which UW window do you fill out when opting a patient into email notices?
CALL #s/CELL #s