Safety in the Workplace
A federal agency that helps keep employees safe by regulating sanitation, safety, first aid in the work place.
What is OSHA?
Keys that unlock all doors at a property, even deadbolts
Emergency Keys
Places such as guestroom hallways where only guests, their visitors, and on-duty employees are allowed
Guest areas
What can often be a problem during conventions, parties, receptions and other special events
Alcohol
The sign used to warn against possible hazard, such as wet floor.
Caution signs (yellow and black)
Regular checks of the building and grounds
Patrols
anything that interrupts normal activities at the property or upsets the comfort of guests
What is Disturbance
This report gives detailed descriptions of what happened on a particular day and time during a shift
What is Activity Report
In the event of an elevator malfunction, you should:
tell passenger what is being done to fix the problem and ask them to remain calm
Signs used to give general instructions, such as to tell employees not to eat in storage areas
Safety instruction signs (green and white or black and white)
A locked box with an opening for people to return room keys.
What is key-return box
Places where only employees on-duty are allowed
Employee areas
What department often handles lost and found items
Housekeeping
These are forms that list a product's hazardous components, health hazard data, and spill or leak procedures, as well as special precautions or protective gear required when using the product.
Material Safety Data Sheets (MSDSs)
Or just SDSs
Boxes at or near the front desk made available to all guests for storing valuable items for safekeeping during their stay.
What is safe-deposit box
Places that are open to all people, such as hotel lobbies
Public areas
This document focuses on one unusual event that happened during a shift and that directly affected security (such as an accident, emergency, or crime).
What is an Incident Report
A generally accepted technique for saving a chocking victim by squeezing the trapped air out of the victim's lungs, forcing the obstruction out.
Heimlich maneuver
Viruses, bacteria, and other microorganisms. These organisms are carried in persons bloodstream and other body fluids and can cause the HBV, HIV, and other infections
Bloodborne pathogens
A key that can open all guestroom doors that are not double-loked
What is Master key
A form that must accompany items or packages removed from the property by employees
What is a package pass
Usually, general session and committee meetings called for a common purpose; the traditional form of annual meeting. The lifeblood of the lodging industry
What is Convention
An emergency procedure in which cardiac massage and artificial respiration are used to maintain circulation of oxygenated blood to the brain in individuals who have no pulse and are not breathing
Cardiopulmonary resuscitation