Recognizing Opportunities
Kelsey's account is in the negative, what are three products you can recommend to help her better track her spending?
Overdraft Line of Credit (Savings ODP)
Account Alerts
Online Banking
What is the annual fee for a 3x5 safe deposit box?
$50.00
What is our fee to purchase foreign currency?
$10.00
Joel visits the branch on the 1st of every month to deposit a personal check from his tenant. He is upset at having to wait in line so long because the bank is always so busy on the 1st of the month. He also complained about how bad traffic was. What do you offer him?
Mobile Check Deposit from his smart phone
Zelle
True or False- Milford Federal requires a minimum balance on all of our business checking accounts.
FALSE!!! We offer a Free Business Checking Account!!
True or False:
A customer can lock their debit card from the mobile app?
You discover in conversation our customer's son is graduating school soon. What are some MFB products you can mention to John?
Student Account
Educational CD
MFIS Referral to Alan
What is our special rate on business savings account and what is the requirement to get that rate?
4.00%, must have a business checking with Milford Federal
What is the fee for an outgoing wire transfer?
$25.00
Joseph mentions in conversation that his son is entering highschool soon. What are some seeds we can plant that will help him and his son?
With an Education CD at Milford Federal Savings, your savings for tuition, books, room and board, or other related expenses earn a high, guaranteed rate. With just $500 to start, you can save faster than ever and help pay for education costs. This account allows you to make contributions when the time is right for you, as often as you like, with the freedom to make payments to the school of your choice.
True or False: Business Checking Account charge a service fee?
TRUE***
First 250 Transactions no charge
Wanda has $60,999 in a checking account and has no other accounts with us, what are four products you can recommend to Mildred?
EZ Interest Checking:
Savings Account
MFIS Referral
CD
What is the requirement to have a STart Savings Account?
Account is available to children 12 years of age or younger.
$10 deposit required to open account and earn APY. 0.05% Interest Rate and 0.05% Annual Percentage Yield (APY).
A one-time bonus of $5 will be deposited into account upon completion of fifth deposit. One bonus per customer .
Documents needed to open include an original birth certificate and a social security #.
What are the max loan amounts, fee, terms and interest rate on a credit builder loan?
Bob has his business account with Milford Federal you notice he uses his debit card frequently, what product can he take advantage of?
Visa® Business Real Rewards Card
Smart Business Rewards Visa Signature® Card
This referral service allows us to provide our business customers with quality payment processing solutions with competitive rates, the latest technology and expert customer service.
Elavon
Mr. Brown comes in to pay his mortgage with a personal check drawn off of Bank of America. He has no other accounts with us, what should you suggest?
Checking or Savings Account (Bonus, Auto Transfer)
What is the fee for an incoming wire transfer?
$10.00
What is the distress symbol on our DYNA Cash machine in the event of a robbery?
~ + control
You notice Mary only has a now checking account with $40,341 on deposit with Milford Federal.
What are some products we can offer Mary to build loyalty?
EZ Interest Checking, EZ Choice Savings (minimum of $25,000) Certificate of Deposits, etc
Allows the business member the capability to scan business checks from the convenience of their home or business!
Remote Deposit Capture (RDC)
Businesses that deposit a lot of checks can benefit from this product
Pedro Souza deposits a Bank of America business check into his Milford Federal checking account every week. The check account title reads “Pedro’s Auto Repair”, suggest:
Business Checking Account
What is the fee on an EZ Checking PLUS Account? and why would someone pay this fee?
$5.00
Customer receives gengold Benefits-
What is our Mission Statement?
Milford Federal will be the bank of choice for consumers and businesses. We will nurture customer relationships by providing tailored financial solutions and exceeding customer expectations. We are committed to developing and empowering our employees and supporting the communities we serve. Milford Federal since 1887.
Robert mentions that he needs to send money to his brother in Texas and he doesn't have the time to come into the branch.
Zelle
What is the 2024 maximum contribution limit for Roth and Traditional IRAS