QA Knowledge
What does QA stand for?
Queen Anne
This term means we’ll talk later, but probably never.
“circle back”
TAM
Total Addressable Market
This app is both your best productivity tool and your biggest distraction.
Teams
What’s the first thing you should do on a discovery call?
build rapport or set the agenda
Name one feature that makes QA's learning platform unique.
customizable hands-on labs, personalized learning paths, or blended learning options
Another way to say “we don’t know what we’re doing yet.”
“we’re building the plane as we fly it”
"we're building the ship as we sail it"
OKR
Objectives and Key Results
This phrase is instantly heard when someone is passionately talking… while still muted.
“You’re on mute”
This sales approach focuses on uncovering buyer needs and offering tailored solutions, not just pitching a product.
consultative selling
What is the key differentiator that sets QA apart from platforms like Udemy or Coursera?
consultative approach with personalized, expert-led training and strong customer support
When a decision is delayed… indefinitely.
“put a pin in it”
BANT
Budget, Authority, Need, and Timeline
This happens every time someone tries to end a meeting early.
“One more quick thing…”
Name one reason to disqualify a lead.
budget, timeline misalignment, no pain point, etc
This feature allows organizations to measure learner progress and training impact in real time.
platform analytics or learning dashboards
This “core value” is just code for “work harder.”
“grit” or “hustle”
MEDDPICC
Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition
This phrase means “I have no idea what’s going on, but I’m nodding anyway.”
“That makes sense” or “Right, I follow”
The three key elements that every great sales story needs to include to win over a buyer.
problem, the solution, and the outcome
pain, value, and impact
QA partners with these types of organizations to deliver specialized training aligned with industry standards.
AWS, Microsoft, and CompTIA
The ultimate non-answer:
“Let’s take it offline.”
W.D.T.E.M.B.F.S.R.W.S.N.R.T.I.A.A.H.S.A.C.N.T.B.O.P.M.W.C.H.E.
*Hint* It is about virtual calls
We Do This Every Month But For Some Reason We Still Need Reminders… This Is An All Hands, So All Cameras Need To Be On. Please Mute, We Can Hear Everything.
This is the universal signal that someone’s about to drop a bold idea in a meeting.
“I’m just thinking out loud here…”
This is the professional way to say “I’m following up without being annoying.”
“Just wanted to check in” or “Circling back on this” or “Wanted to keep this on your radar”