Benefits
What platform that Herc Rentals uses helps provide excellent customer service, organizational skills, and makes our sales team better?
Salesforce
What group takes care of emails and phone calls sent in from customers or our sales team.
Central Support/ Reservation Center.
What is Chatter?
Social media for Herc employees to connect and share Herc!
What is the best company to work for?
Herc Rentals!
What is the lead driver that Salesforce is used for?
Sales
What is the purpose of having our branch counter coordinators use Salesforce?
Consistent customer service/experience
What does CRM stand for?
Customer Relationship Managment
When did Herc Rentals branch off from Herz?
July 1, 2016
What tool that Salesforce provides to our Sales Reps, helps them map out their daily sales activity with the best course to take?
Dynamic Route Mapping
What pipeline helps our Sales reps with data and analytics to show prospecting job sites and what phase they are in?
Dodge pipeline
Email=>Look up email icon=>Branch #
As of September 30, 2024, how many employees does Herc Rentals have?
Approximately 7,700
What helps manage relationships, plan your weekly sales calls, pursue ideal new opportunities, and track your progress as a Territory Sales Rep?
Profolio
What does the case system help our users with and what skills does it improve?
Organizational skills
What year was Salesforce created?
1999
Which of the following equipment does Herc not supply?
1) Telehandler
2) Elevating Workbench
3) Walking Harvester
4) Skidsteer
3) Walking Harvester
What tool can be used to find the correct branch territory?
Zip Mapping
What is a list of clients or accounts that a professional (sales rep) is responsible for called?
(Also the other name for the type of technology Salesforce is)
Book of business
What is the newest addition to Salesforce?
Salesforce add-in on Outlook
When was Herc Rentals founded?
July 7, 1965