Who is on the CQI team for each clinic?
Everyone! All staff members.
What is the first step of a blood draw?
Identifying that you have the correct patient.
Who do you reach out to if you have questions about your insurance portals?
Jessica Egan! But always try username/password reset first.
Do adolescents need a parental consent for mental health appointments?
No. We have a self-consent for mental health visits for adolescents.
When are office supply orders due?
The 5th of every month.
How often are PDSAs done?
Quarterly
How often should height and weight be taken?
At every visit.
Do undocumented children qualify for health insurance?
Yes! Up to age 19.
How often is the PHQ2 done?
If negative, done annually.
When are time off requests due?
Quarterly! Dec 1, Mar 1, June 1, Sept 1
How many CQI projects is each clinic required to do per year (not PDSAS)?
1 per year
What is the next step after recording an abnormal vital sign?
Repeat vital sign and inform provider.
What types of case management can the health educators do?
Apply for health insurance, SNAP applications, Find Help, prescription assistance...
At what age do we start giving the GAPS?
Age 12
Where can I find the SBHC Policy & Procedure Manual?
In the SBHC N Drive folder
What does PDSA stand for?
Plan Do Study Act
What items should be placed in red waste bags?
Items saturated with blood
What does FPBP stand for?
Family Planning Benefit Program
What does ACEs stand for?
Adverse Childhood Experiences
Must text whole management team (SBHC and/or hub site) two hours before scheduled shift.
What was your CQI project for last year?
When do we prescribe antibiotics for pharyngitis?
What is the 340B program?
Prescription assistance for uninsured patients
What does it mean to be a mandated reporter?
Mandated reporters must report if a patient is a danger to self or others and/or is in danger. Only medical and mental health providers file these reports.
What phone numbers go in a patient's primary demographics tab?
Patient's personal cell phone number ONLY