Payment Allocation
Which path will assist with Payment Allocation?
Credit Card Payment Allocation Job Aid
For adding a co-applicant, does the person being added need to be on the phone?
Step # 1. . .
Confirm the primary cardholder and prospective co-applicant are on the call and requesting to add a co-applicant.
Which is the first system we should use when dealing with a Credit Balance Refund or Payment refund?
CARS
Which Path will assist you with making a CC Payment?
Make a Payment or Funds Transfer
What is the point of Payment Allocation?
Payment allocation determines how payments are applied which will vary based on the types of balances and the Annual Percentage Rates (APRs) each may have:
When submitting a credit line transfer, what needs to be done after hitting submit?
Step #14. - Confirm there is a status message to transfer the call.
Even though there isn't a number in the path, what is the FIRST step to follow when competing a Credit Balance refund in CARS?
Which path will help you when Redeeming Rewards?
Access the Redemption Portal and Redeem Card Rewards
From the FAQ's .. answer this question ...
Will I be charged interest on purchases if I use my 0% promotional rate for balance transfers/direct deposits?
Yes. Using a card for retail purchases while there is a balance in any cash balance category will result in a loss of the grace period purchases otherwise have and be subject to interest.
Note: If the purchase is assigned to a Custom Pay Plan in the same cycle it posted to the account, it will not be charged interest.
when a client ask " about completing an increase or decrease to a Credit Line. " which path will help you move forward?
Submit a Credit or Maintenance Request - ICDP
For -Applied Payment Order - Above Minimum Payment..
what is the first thing we must follow in payment being applied to ...
Payments are applied to the highest APR non-promotional balance.
From the FAQ's .. answer this question
Is this payment allocation information available online?
Yes, you can view this information in online and mobile banking. The information is available on your monthly statement on page 2 under: How we allocate your payments.