New Solutions
Account number used to post internal transactions
What is:
2009955
Max term for our new auto loans
What is:
84 months
Newest Mortgage Loan Assistant hire in our area
Who is:
Maria Pardo
Used to search up account related procedures
What is:
Confluence
Our 2023 Central FL/Miami WMC Representative
Who is:
Valeria Lopez
To add a joint owner to an account
What is:
FM --> Links
Required before all loan disbursements
What is:
2nd approval journal note
Mortgage loan type offered at SHCU
What is:
Conventional Loan
Must be given after a new account opening
What are:
Account Agreement Disclosures
Upcoming In-Service training day for branch staff
What is:
Indigenous People's Day
Tool used to determine potential dividend earnings
What is:
Investment Calculator
Product used to underwrite a "classic car"
What is:
Signature Loan with Collateral
Account for property taxes and insurance payment
What is:
Escrow
A security measure use to verifying member's identity over the phone
What is:
Account security code
The Contact Center's phone number
What is:
1 (800)966-SELF or 1(800)966-7353
Determines whether a member is eligible for mobile check deposit
What is:
Account Star Color
This fee (for Florida) has two options; refundable or non-refundable
What is:
Gap coverage fee
Allows the financing of closing costs into the loan and reduces the overall interest rate
What is:
Equity Boost
Used to track stolen funds after a robbery has been committed
What is:
Bait Money Logs
Current amount of SHCU branches
What is:
37 branches
Placed when a staff member's family member opens an account
What is:
Insider Restriction
A person assuming liability on a loan and does not receive goods/services/money for the liability
Who is:
Co-signer or guarantor
Requires borrowers to set an ACH of at least $25/month into a savings account for three years
What is:
SAFE Home Program
Period of time in which a member has to pick up their card captured by a SHCU ATM
What is:
1 week
Recently launched program to shop for exclusive and convenient savings on products, services, and experiences.
What is:
Tickets at Work Discount Program