Pros
Employees are more prone to ... because they have felt like they have been heard
Engage and/or work better
This potential drawback of servant leadership involves the possibility of leaders being perceived as...
Weak or indecisive
This former CEO of Starbucks is known for embodying principles of servant leadership in his leadership style.
Howard Schultz
Servant leadership focuses on the needs and development of...
Team members or employees
True or False; An employee opinion is valued in company decision making
True
This problem can arise with servant leadership when leaders spend too much time focusing on individual needs instead of...
The company's goals
This civil rights leader is known for his servant leadership approach, focusing on serving the community and advocating for equality for all people of color.
Martin Luther King Jr.
In servant leadership, the leader's main goal is to develop this quality in their team, often through mentoring and support which leads to ... for every employee along with the company
Personal growth
True or False; Most of the time your employees will value you and try doing their best to support you
True
This potential issue with servant leadership involves the risk of ... due to a focus on meeting every individual's needs.
Overpromising and/or underdelivering
True or False: Frederick Wallace Smith the former CEO of Starbucks showed great servant leadership skills
False; he is the former CEO of FedEx
Servant leadership involves this practice of guiding and developing team members to become more effective and fulfilled, this is called...
Mentoring and/or teaching
True or False; Most employees you bring to the table will end up backstabbing you
False
People may not respect you as much and see you as a pushover which might lead to...
Being taken advantage of
This person is credited with popularizing the concept of servant leadership through his 1970 book, “Servant Leadership.”
Robert K. Greenleaf
What is leading by example?
Modeling the behaviors and values they wish to see in their team.