Audits
This audit is due by the 10th of each month
Merchandise audit
This fee is added on the 6th of the month to all delinquent tenants
Late Fee
This store is located at 7533 Woodcutter Ln
Powell
Reservations should receive a total of how many calls (if no response) before being cancelled?
6
$17.50 is this key metrics goal
SPMI
This audit is emailed to Kathy by the 10th of each month.
Lease audit
This fee is added on the 16th of the month to all delinquent tenants
Overlock Fee
This store is located at 841 Taylor Station Rd
Gahanna
This should happen within the first 15 minutes of a reservation being placed
Call #1
55% is this key metrics goal
Reservation conversion
This audit is due by the 20th of each month.
Unit inventory audit
This fee is added on the 38th day to all delinquent tenants
Default notice fee
This store is located at 7304 Tussing Rd
Reynoldsburg
This happens when a reservation is received with only 1 unit of that size remaining
Change to a lead
84% is this key metrics goal
Insurance Penetration
This is completed by the DM every 4 months
Property Audit
This fee is added to all new move-ins
admin fee
This store is located at 9624 E Route 350
Raytown
We should never allow reservations to do this.
Expire
under 4% is goal for this key metric
delinquency
A passing score on the DM property audit
90%
This fee is added to all tenants who have our lock on their door instead of their own.
Lock Fee
This property is located at 1201 N 130th St
Delaware
Reservations are held for this many days
3
90% of new move-ins should purchase this item when they move in.
Lock