FM/IM
PHONE ENCOUNTER
NAME
SPECIALITY
APPOINTMENTS
100
An MD/Physician in Port Jervis

Dr. Koshy

100

List of this is given to know where to send messages for departments

proxy or proxies

100

290 Broadway also goes by this site name

Harper Health

100

What does Dr. Tighe specialize in?

Cardiology

100

What type of appointment should always have a Zoom link in the appointment notes?

Telehealth

200

This medical provider goes to 275 Chenango St

Dr. Cackowski

200

Phone encounters were previously called what?

Phone notes

200

127 Main St is the address for which of our locations?

Highland Falls

200

This specialty does NOT need a referral

Optometry

200

When are the 3 times that we verify insurances?

Same Day, Next Day, and New Patients

300

This provider in Benton does NOT do medical clearances. 

Yvette Figueroa

300

Patient feeling dizzy and requesting to speak to a nurse would require what type of Teams message & phone encounter?

Clinical Advice

300

Dr. Harde Perry works in what department?

OBGYN

300

What does Kimberly Hertz specialize in but the call center is not allowed to schedule appointments for her in?

Orthotics

300

A PAP smear falls under what type of appointment

GYN Annual

400

The two locations/sites that handle their own Behavioral Health calls. 

Binghamton and Jawonio (aka New City)

400

This type of telephone encounter is needed with an appointment for procedures. 

medical clearance

400
Department that deals with HIV PrEP

SHC (Supportive Health Choices)

400

This provider works alongside Yvette and can see her patients for medical clearances

Dr. Taniguchi

400

Between Xrays and Ultrasounds, which one of these is not offered at Cornerstone?

Ultrasounds

500

This provider resides at 99 Cameron St

Dr. Anna Hernandez

500

This type of phone encounter is done when the pharmacy doesn't accept a patient's insurance and wants an appeal

Prior Authorization

500

This "Numbers We Can" deals with marketing and vendor calls

Admin

500

This provider also sees patients at Horizon Family Medical Group

Dr. Castro

500

This is needed 1 week after patient has a C-Section (will take 2 answers)

Incision Check or Wound Check

M
e
n
u