Sleep
Bowel Movements
Yelling
ABC's
Are example of what?
Data Tracking
Heart Rate
Sweating
Muscle Tightening
Heavy Breathing
Physiological Changes
Buying Items
Keeping Secrets
Sharing Personal Information
Texting
Hugs
Ways to Break Boundaries
The "R" in the RESPOND Acronym stands or this approach.
Relationship Management
Remember that when a weapon is part of an incident we use all of our knowledge in the areas of :
Power and Equity
Empathy, Caring & Acceptance
Genuineness and Openness
Responding to Emotions
Narrows Thinking
Causes Impulsivity
Impairs Motor Control
Stress
All behaviour is defined as _____________.
Communication
Physical Restraint
Chemical Restraine
Mechanical Restraint
Secure Exclusionary Time Out
Are examples of what?
Intrusive Protocols
False
Safe Management focuses on two key areas.... Prevention and _________________.
Management
Noise, air quality, lighting and crowding are all things to consider when considering.
Environmental Preparation.
Physical Aggression
Medical Status
Environment
Client to Staff Risk
Voice, Tone, Volume
Verbal
The act of listening, being with someone, caring, but not solving or trying to fix their problems.
Empathy
The use of intrusive protocols is monitored by_______.
Child, Youth and Family Services Act.
Debriefing after the use of a physical restraint or SETO must be completed within_____________.
48 hours of the incident.
True or False
A physical retraint should be used for someone who leaves a building.
False.
The only time it would be used if there is an imminent risk to harm of self or others such as running into the road.
Moving Slowly
Pacing
Running Fast
Leg Shaking
Gross Motor
When someone is venting or sharing, this is not a time for ________________.
Solutions
After the use of a physical restraint or SETO, staff must contact their supervisor so that they can complete a ___________________.
Serious Occurrence Report or SOR.
The percentage of verbal versus non-verbal communication.
7% verbal - the words that we say.
93% - non-verbal - the way we say the words such as ton, volume and body language.
Pay Attention
Acknowledge
____________
Encourage
Predictable and Unpredictable.
Twp Types of Behavioural Crisis
Control through force or intimidation.
Coercion
Do Not Intervene Physically.
When a weapon is present or being used.
Everytime a physical retraint is used, the supervisor must _________________.
Complete an SOR