ACTIVE LISTENING
🟩 Foundation
Listening helps leaders understand issues clearly and makes staff feel heard and valued.
INNOVATION
🟨 GROWTH
Encourages improvement and new ideas.
AVOIDING CONFLICT
🟥 Cracked
Problems grow when they are not addressed.
RELIABILITY
🟩 Foundation
Leaders can be counted on to follow through and be consistent.
OPEN COMMUNICATION
🟩 Foundation
Honest and clear communication helps prevent confusion, conflict, and mistrust.
MICROMANAGING
🟥 Cracked
Reduces trust and limits employee growth.
ACTIVE ENGAGEMENT
🟨 GROWTH
Intentionally involving team members in discussions and decisions.
TOUGH CONVERSATIONS
🟨 Growth
Necessary for growth, but require skill and timing to strengthen teams.
TALENT RECOGNITION
🟨 Growth
Identifying strengths and potential in team members.
PROGRESSION
🟨 Growth
Moving work and people forward toward improvement.
ACCOUNTABILITY
🟩 Foundation
Accountability keeps standards strong and helps everyone take ownership of their work.
OVERCOMMITMENT
🟥 Cracked
Taking on too much and failing to deliver effectively.
DIRECT FEEDBACK
🟨 Growth
Important for improvement, but depends on a foundation of trust to be effective.
TRUST
🟩 Foundation
Trust is one of the basic supports of every healthy team. Without it, communication and teamwork break down.
INFORMATION HOARDING
🟥 Cracked
Withholding information that others need to succeed.
ENCOURAGEMENT
🟨 GROWTH
Boosts morale and engagement.
RESPECT
🟩 Foundation
Creates a professional and supportive environment.
CLEAR EXPECTATIONS
🟩 Foundation
Teams need clarity to succeed. When people know what is expected, they can perform with confidence and consistency.
COACHING
🟨 Growth
Helps develop staff skills and confidence.
INTEGRITY
🟩 Foundation
Doing the right thing consistently
CONSISTENCY
🟩 Foundation
Consistent leadership builds confidence and fairness. Teams struggle when expectations or responses constantly change.
COLLABORATION
🟨 GROWTH
Working jointly with others to achieve shared goals. Strengthens teamwork and shared success.
GOSSIP
🟥 Cracked
Breaks trust and spreads negativity.
POSTIVIE INFLUENCE
🟨 Growth
Guiding others without relying on position or title.
FOLLOW THROUGH
🟩 Foundation
If leaders do not follow through, credibility weakens. This behavior shows reliability and builds confidence in leadership.
IGNORING CONCERNS
🟥 Cracked
Makes staff feel unheard and disengaged.
Lose a Block or Keep It (One & Done)
🟪 WILDCARD BLOCK
🟪 Structure Reinforcement – Protect your structure from one crack
🟪 Collaboration – Gift the wildcard to another team
🟪 Innovation – Create your own leadership block
🟪 Material Exchange – Trade one block to strengthen your structure
CELEBRATING WINS
🟨 Growth
Reinforces progress and team pride.
FAIRNESS
🟩 Foundation
Teams need to believe they are being treated equitably. Fairness strengthens morale and trust.
MENTORING
🟨 Growth
Supports long-term professional growth.
PROFESSIONALISM
🟩 Foundation
Professional behavior helps create a respectful, stable, and productive work environment.
CROSS-TEAM COLLABORATION
🟨 GROWTH
Working across units to improve outcomes and communication.
NEGATIVE ATTITUDE
🟥 Cracked
Lowers team morale and motivation.
SOLUTION FOCUS
🟨 Growth
Shifting attention from problems to actionable solutions.
UNCLEAR DIRECTION
🟥 Cracked
Teams struggle without clear guidance.
RECOGNITION
🟨 Growth
Encourages motivation and reinforces positive work.
INSIGHT
🟨 GROWTH
Understanding underlying issues and dynamics.
ADVOCACY
🟨 GROWTH
Supporting and representing the needs of the team.
PSYCHOLOGICAL SAFETY
🟩 Foundation
Creating a safe space for input and ideas
FLEXIBILITY
🟨 Growth
Allows teams to adapt to change.